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Peer I
thectosian
Posts: 2
Registered: ‎10-12-2011
Accepted Solution

iPhone 4S Sim Card - No Number

Just received my new iPhone 4S - and I can't use it!

 

The mobile shows 'No Service' and the Settings>iPhone> My number shows 'UNKNOWN'.

 

Google searches suggest that I should be able to edit this and put my number in... but it's disabled, which is clearly not correct.

There's a siggestion that if I take this to an Apple shop [nearest one is 20 miles away), I can use an iPhone 4 to set this up... What!!!!

 

Calling Vodaphone 'service' this morning (Saturday). suggests I ring back Monday as they're closed.... What!!!!

I thought Vodafone was an International company! ... That's not 'service'. Not impressed.

 

Anyone got any idea how I can get this expensive 'Not fit for purpose' mobile working?

 

 

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Peer I
thectosian
Posts: 2
Registered: ‎10-12-2011

Re: iPhone 4S Sim Card - No Number

For those who are looking at this: Just called the support at Vodafone [they apparentl;y do work during the week...).

and I'm told that the micro sim card needed to be activated.

Whilst this is entirely logical... I didn't see anything in the documentation that suggested that this was part of the process.

I'm advised that this might take up to 24 hours [network propagation, I guess], so I'll report back if this actually does as suggested.

 

 

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Community Manager (Retired)
Community Manager (Retired)
Tom
Posts: 8,790
Registered: ‎30-11-2007

Re: iPhone 4S Sim Card - No Number

Thanks thectosian, this is the correct information. For future reference for anyone else reading, there's a handy form for activating MicroSIMs online you can fill in here: http://www.vodafone.co.uk/vodafone-uk/campaigns/micro-sim/index.htm

Thanks,

Tom
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