Apple

[AdamA]

Last night I dropped my new iPhone 4S down the toilet. I usually think people are silly when they do it but it can happen.

I left my iPhone in a bag of rice overnight, but the phone is still not working. I have taken out insurance with vodafone and was wondering how long would it all take to send the phone off and either get the phone back or a new one? If I were to get a new one, how much would the excess be?

Thanks

[Dave]

Hi AdamA,

We cannot give a definite timescale for a claim or a quote on excess as we do not handle the insurance claims directly.

You'll find the details on insurance, including making a claim, on our Vodafone Insurance page.

Dave