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Rank 1: Guest
Posts: 2
Registered: ‎18-02-2011

iPhone not charging

 

My phone will not charge, I've tried  a number of cables and computers and mains just get the message charging is not supported with this accessory!!!
It's been getting worse and worse the last few weeks, it started with just the iPod stopping but the last couple of weeks that has improved while charging has got less effective. Until last night when charging has failed consistently :-(

 

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Rank 50: Grand Master
Posts: 13,264
Registered: ‎25-03-2008

Re: iPhone not charging

If you are having a problem with your i phone, the best place for help and advise is an Apple store.

 

Should Apple not be able to fix the problem with their software, they will replace your iphone.

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Message 2 of 4 (4,301 Views)
Rank 1: Guest
Posts: 2
Registered: ‎18-02-2011

Re: iPhone not charging

I didnt buy the iPhone from Apple but from vodafone. As I understand things it is the retailer you buy goods from who is responsible.

Message 3 of 4 (4,286 Views)
Rank 50: Grand Master
Posts: 13,264
Registered: ‎25-03-2008

Re: iPhone not charging

Apple are very keen to protect their brand.  Even though you have purchased the phone from Vodafone, Apple will replace a faulty device and you are more likely to get a new phone from Apple and a reconditioned phone from Vodafone.

 

Take the phone into Apple and get them to give you the correct help and advise.

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