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Rank 1: Guest
ibbonis
Posts: 2
Registered: ‎14-10-2011

ipad 2 for Existing Customers

Hi,

 

There was a deal for existing customers where they could get an ipad2 no fee but an addtional charge on top of their contract....i have two iphopnes at the mo and one is coming up to its annual renewel ..i was told by Vodafone CS i can not upgrade from the phone to the ipad2 (fair enough i suppose) but also no deal for being a loyal customer for years....shame really but looking elsewhere now...looks like it all new business and not enough customer retention from Vodafone.........if a MOD can let me know the ins and outs of Vodafones decision making system as currently it makes no sense to me...

 

 

thanks

 

 

Message 1 of 6 (4,258 Views)
Tech Team
Ian_C
Posts: 3,085
Registered: ‎05-03-2010

Re: ipad 2 for Existing Customers

Hi ibbonis,

 

I've replied to you here.

 

Thanks

 

Ian

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 2 of 6 (4,139 Views)
Rank 1: Guest
bigtlittlet5555
Posts: 8
Registered: ‎17-10-2011

Re: ipad 2 for Existing Customers

Hi I have waited for someone to get back to me about ipad 2 but as there is an influx of sales of iphone 4s no one was able to so called sales direct and yes they will offer an ipad 2 16gb wifi 3g for no upfront payment for customers with 3 or more handsets and for the 32gb wifi 3g its extra 50 and for 64gb wifi 3g its 100, so best idea is to call sales as I know all avanues are busy, My ipad 2 32gb wifi 3g was ordered and 50 on my next bill and will be here tommoz yipppppeeee.:smileyvery-happy:

Message 3 of 6 (4,097 Views)
Rank 1: Guest
markmal09
Posts: 1
Registered: ‎06-12-2011

Re: ipad 2 for Existing Customers

Hi Ian,

I have 2 VF contracts and was offered an Ipad deal when I took out my second contract, this was for just the original ipad. At the time I wasn't interested Are there any offers still available. I'm not necessarily looking at the ipad 2, IM not bothered about the latest models, 

Cheers

Message 4 of 6 (3,518 Views)
Rank 1: Guest
toohotboy
Posts: 2
Registered: ‎07-12-2011

Re: ipad 2 for Existing Customers

hi there 

I am in the same situation , due for an upgrade and currentley got the iphone 3gs , not much on offer to current customer at all .

I am intrested in either the samsung galaxy 10.1 tab or ipad 2 both of which i was told are not in any upgrade offer .

Vodafone should pay some attention to existing loyal customers as there are many good offers around

 

cheers

Message 5 of 6 (3,496 Views)
Tech Team
Ben_H
Posts: 8,500
Registered: ‎08-06-2009

Re: ipad 2 for Existing Customers

Hi folks,

 

If anybody else wishes to discuss iPad2 offers with my team, the best thing to do is to use our Contact Us form. Remember to include a link to this thread so we know what you're looking for and do bear in mind it's taking close to a week for us to respond to new enquiries. 

If you've already emailed I must stress that sending duplicates will only delay my team further, so we would ask that you refrain from asking for an update if you've already received our confirmation auto-response. :smileywink:

 

Cheers, Ben 

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 6 of 6 (3,427 Views)