11-05-2011 11:58 AM
Got the email today @ 09:43 stating that my order was cancelled by the Warehouse. No one over the phone could explain why and kept footballing me around from one CS to another for about 30 min or so. Can someone from the online team help? Does this mean that my only option is to start the order again and go all the way back to the end of the queue?
12-05-2011 05:55 PM
I am sorry to see that your order looks like it has been cancelled.
As it was an online order, I would recommend getting in touch with the V-Store, who will be able to see what has happened and what needs to be done
Hi dominic2208 and moonrat
I would like to welcome both to the eForum it is always good to see new faces on here.
I have just sent you both an email if you can reply back to that with the relevant details, we can see what offers are available for you on an iPad
15-05-2011 02:17 PM
What sort of deal do existing customers get on iPad 2's if any? Also if there is a specific offer for existing customer does this have to be ordered at a store as I find the store staff very unhelpful.
15-05-2011 07:10 PM
So just give them a ring and see what deal they do for you.
16-05-2011 12:58 PM
16-05-2011 01:24 PM
17-05-2011 09:49 AM
17-05-2011 03:53 PM
17-05-2011 05:57 PM
Thanks for coming back to me. How strange?
I sent the email before I replied to your post. I’ve sent another email to your registered email address, though it can take up to 30 minutes to arrive as it comes from a central system.
Once you receive the email, just reply with the information and we’ll be in touch as soon as possible.
Web Relations Team
18-05-2011 07:22 AM