Apple

[Helen]

Hi Kieranbiggs

A big warm welcome from all of us here at the eForum. 

We work our posts in time order, so I apologise for not getting to you sooner.

We can certainly look at your account to see if we can help with your order. I've got an email on it's way to you now, if you can reply to this with the information we've requested we'll be in touch as soon as possible.

Cheers, Helen

Web Relations Team

[spacecat]

So if i have 4 numbers already on a buisness account then why have i been charged £125 for a 16gb ipad 2 when its supposed to be free?

[aji666]

Quick post to say a big THANK YOU!! for the help i recieved.

Yesterday afternoon i recieved a call after requesting info about the offer on here. I thought i was in for a wait of 2 weeks for delivery and potentially up to a month, but this morning parcelforce brought me a fantastic 16gb ipad2 in black.

I hadnt thought I would be eligible as I have just 1 line and my tariff is only just over £30 but all worked well for me and hopefully plenty of others!

[Danbe]

Aji666 You lucky bugger! I went in store and ordered mine in black and im being told 2-4 working days by the chap in the store and 6-8 weeks by the woman on the phone!

[vinsup]

I agree with Danbe, Aji666, you got some lucky stars. When will mine shine? O Helen, where art thou? Troy?

[scott_allen]

hang on a minute! I am very confused/annoyed here!! aji666 appears to have only ordered his ipad in the last few days and has his already?!? I ordered mine last friday and I am still waiting? How does this work? I ordered 16gb in Black as well!

[mookster]

can you send deal to me also.

Thanks.

G

[oghazanfar]

Hi I have 7 accounts on my account both mobiles and date and pay about 300 a month .If all the above is correct I should be eligible for an Apple Ipad 2 Free as well .Can you please confirm and help placing order

[vinsup]

Helen

I received 2 emails - one saying that credit check is being processed and the second one saying that it is successful. When I called up I was told that my orders are being held. Can you help?

Thanks

[aji666]

i want to leave some feedback as im extremely happy with how smooth and quick the order was, can you please tell me who handle it over the phone? and a link to their feedback form?

thanks!

[Kay]

Good Afternoon,

To those of you joining us for the first time, welcome to the eForum!

Mookster and oghazanfar - I've sent both of you an email, please reply with the requested information and one of the team will be in touch shortly.

Vinsup - As long as you have the email to confirm the credit check was successful the order has gone through however, there is a wait of roughly 4-6 weeks for the iPad 2 so keep checking your email account for updates.

ajj666, It's great to hear you're looking to leave feedback! I've included the link and it was Paul who arranged the deal for you. http://goo.gl/oCLGy

If there is anything else at all, please let me know.

Kay

Web Relations Team

[vinsup]

I agree with you Kay, but the contradictory part was what the Advisor told me on the phone that the order was on hold with regards to some Security checks???

[Danbe]

Edit: Nevermind, i jjust got a phone call.

[Lee]

Hey vinsup,

Thanks for your query.

I'd ignore the advice from the advisor. The information Kay has so far provided will be absolutely correct.

Cheers,

Lee

eForum Team

[dilm1983]

why does vodafone not provide competive ipad tarrifs, i have just looked online and the 3 network are providing better deals and at much cheaper prices.

[latou]

For me, the 2 top reasons are:

1. 3 Does NOT offer an existing-customers scheme, and the cheapest iPad 2 comes at £229 at 16Gb, while it comes for free for us

2. Do not compare the overall coverage of each network mate. With VF you can be online 24/7, literally everywhere. With 3, if there's no 3G signal, then you're off the hook for good! And I recall myself not being able to get online in Hillingdon, just 5 miles from Heathrow! I felt so frustrated that I cancelled my contract the very same day!

Now, compare VF to other networks (ie O2). I used to have an O2 contract, and the 3G signal is more like a "cosmetic" showing on the screen!!! Unless you consider as 3G a d/l speed of 6.8 Kb/sec (approximately 70KBps speed that is!), at ANY time with OOKLA's Speedtest.net app. I tested and evaluated independently every network, and I found VF, and then everything Everywhere (T Mobile and Orange) to having the best speeds. Followed by 3 and last O2.

I know that this is negative advertising, so if a mod wants to edit or delete my post may do so, but as I said, I evaluated every network for myself on an iPhone 4, an iPad 1st gen (I wish I already had my iPad 2, but I am one of the lucky ones to receive the email saying that 2-4 weeks thing!), and a Desire HD. So I take it that sometimes "what you pay is what you get", and sometimes is "what you pay is what you REALLY get" You can always compare for yourself.

[marvin02]

Hi

Would someone be able to check my account and see if I am eleigible for the Free Ipad

I have already ordered a 32Gb white one and had to pay £50, But feel a bit annoyed that No-one told me about this offer.

I have 4 Phones out on Contract, Have never missed a payment and Passed the Credit Check.

If possible and Im eleigible, I would like my Ipad changed to the Free Offer, But upgraded to 64Gb, White

Thanks

Kenny McCubbin

[latou]

Hi Marvin02,

I don't see any reason for you to feel annoyed! Check http://www.vodafone.co.uk/personal/mobile-internet/on-your-ipad/index.htm and you will see that the normal price for the 32Gb is £279 one off at £27 a month. SO I don't think that you have any reason to complain after paying on ly £50!

In other words, you got the offer

By the way... You could as well say that the price is £27 per month instead of £32. Just do the maths.... 24 x £5 extra = £120 extra on monthly cost. + £50 one off = £170 for the iPad, out of which the £120 is spread over 24 months (consider it as a short term loan!). Even like that, you are getting the gadget £99 cheaper!

Now, the worst thing is that you have to wait for some time. And as Paul (from the WRT team) told me on the phone, "you will not be charged any monthly charges until the iPad and the microsim are dispatched to you or to the store that you selected...

ps> There is NO offer for a free iPad other than the 16Gb. 32 is at £50 and 64 at £99 I think, or even more....

[marvin02]

Thanks for Clearing that up Iatou

But one thing, I didn't ask for it at this price, I was offered it at £50.00 and Im still pretty annoyed at the 4-6 week week expected wait, when I ordered it they said I would have it within 2 weeks, 2 weeks being the maximum wait.

Spoke to an Agent this afternoon who said that they are getting a shipment of Ipad 2's on Monday, so will just need to wait and see if its True.

Thanks again for the reply

Kenny

[latou]

Kenny, When you ordered the iPad, you must have been advised of 2-4 working days. Then you received an email saying 2-4 weeeks, due to shortage of stock. I never heard of waiting times of 4-6 weeks.

You can always track this thread: http://forum.vodafone.co.uk/t5/Apple-iPad-2/iPad-2-Delivery-Timescales-Please-Read/m-p/704123/messag... as anything new will be posted there regarding waiting times etc. In the meantime, APPLE states delivery in 2-3 weeks, so Voda expects to receive from Apple straight away, and then start delivering on FIFO basis (first order in, first order out). That's why they state 2-4 weeks. If you can find some place stating 4-6 weeks, not only me, but the mods of the forum would be really  interested to see that!

I love it when I remember all that FIFO, LIFO etc  software engineering terms 10 years later

Should you need any further help, don't hesitate to ask!

Ari