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Occasional Poster
mattymorris
Posts: 2
Registered: ‎20-06-2012

iphone 3gs no internet access

i have a iphone 3gs on pay as you go. i pay per 30 days a £10 freedom freebee when you get 50 mb internet access. the problem is when i check my credit it says i have an active data pack but when i go on safari to try and access the internet it does not let me even though it has a 3g symbol at the top of the screen. ??? 

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Champion V
kids
Posts: 2,027
Registered: ‎09-05-2010

Re: iphone 3gs no internet access

An obvious question but do you have 'cellular data' turned on in the settings?

 

If so, what error message do you get when you try to connect with Safari?

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Occasional Poster
mattymorris
Posts: 2
Registered: ‎20-06-2012

Re: iphone 3gs no internet access

sorry but cellular data ?? when i go on network settings it says "enable 3G" and "mobile data" and "data roaming"

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Champion V
kids
Posts: 2,027
Registered: ‎09-05-2010

Re: iphone 3gs no internet access


mattymorris wrote:

sorry but cellular data ?? when i go on network settings it says "enable 3G" and "mobile data" and "data roaming"


Cellular data and mobile data are one and the same thing, do you have that on? If so what error message do you get when you try to use Safari to go to a website?
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