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Occasional Poster
PeterPanayi
Posts: 3
Registered: ‎24-07-2012

why have i been lied to by the agent who sold me the iphone 4s upgrade????????answers please

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Egghead V
jeffkinn
Posts: 5,430
Registered: ‎01-01-2009

Re: why have i been lied to by the agent who sold me the iphone 4s upgrade????????answers please

[ Edited ]

Hi Peter and welcome to the forum

 

You havent given us any details so no one here is going to be in a position to help you.

 

Please give us the full details of your problem and the community will see what it can do to help

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Occasional Poster
PeterPanayi
Posts: 3
Registered: ‎24-07-2012

Re: why have i been lied to by the agent who sold me the iphone 4s upgrade????????answers please

Posted from Facebook
hi there, i have asked for a second phone on a similar tariff to my blackbury. i expressed that i needed to take my phone number from my blackbury to my iphone, on speaking to the agent i was advised that "all it would take is a call to customer service". after spending over 1 hour on the phone to customer service i am now having to wait for 3 days for another sim card with my number on, i then want to swap another number into the blackbury from another network. "no problem" i was told. it looks like at the moment that this will not happen as i expected. so not very happy cheers
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Occasional Poster
PeterPanayi
Posts: 3
Registered: ‎24-07-2012

Re: why have i been lied to by the agent who sold me the iphone 4s upgrade????????answers please

Posted from Facebook
i am lucky enough to have an Iphone 4s, but it is just sat here gathering dust. it has made the whole experiance leaving a bad taste
Message 4 of 6 (1,192 Views)
Egghead V
jeffkinn
Posts: 5,430
Registered: ‎01-01-2009

Re: why have i been lied to by the agent who sold me the iphone 4s upgrade????????answers please

I'm sorry but your posting is written in a very confusing way and I do not understand what the problem is. But it is clearly account specific and one of the forum team will be along soon to help you as much as they can.

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Tech Team
Ben_H
Posts: 4,436
Registered: ‎08-06-2009

Re: why have i been lied to by the agent who sold me the iphone 4s upgrade????????answers please

Hi PeterPanayi,

 

Thanks for posting. I'm a little confused about your request. Are you looking to migrate your original number onto the new line or are you porting in a number from another network for the iPhone? The only way to migrate your number from the BlackBerry to an iPhone on the same network would be via an upgrade.

 

So that we can look into this for you in case I've read your post incorrectly as this is account specific, could you email us by following the directions I've sent over via Private Message? You can find your PM inbox here. :smileywink:

Cheers, Ben 

 

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