Welcome to Vodafone Community
Just got a Sony Ericsson Neo. I can receive text messages, but I can't send them.
Had a bit of a google and found the problem, I don't have a number in my SMSC box.
I followed the steps:
1. open dialler and dial *#*#4636#*#*
2. Select phone information from the menu that appears
3. Scroll down to SMSC
4. Enter the SMS centre number, which for vodafone uk is +447785016005
5. Select Update
But all I get is update error.
Am I using the wrong number?
I have text messages from Vodafone to set my MMS and Internet settings, but not my SMS.
Can anyone help?
Welcome to the eForum!
I can confirm that is the right SMSC (or message centre number as otherwise known as) Have you tried putting the number in without the +44, so it becomes 07785016005?
I don’t have access to a Neo at the moment however I have checked on a few Sony Ericsson phones and can confirm this is the correct number.
Have you tried the SIM in a different phone to make sure it’s not the phone or the SIM causing this error? I would also suggest a factory reset to see if this resolves the problem.
To factory reset:
Press the Menu key
Scroll down to and tap Privacy
Tap Factory data reset
Tap the Erase SD card check box
Tap Reset phone
Tap Erase everything.