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Rank 1: Guest
Posts: 2
Registered: ‎12-04-2012

Can't update pre-installed apps !

Hi,

 

I bought the HTC One X yesterday and it comes with preinstalled apps (Twitter, Google Maps etc).

 

I know I can't uninstall pre-installed apps  - I can live with this. Problem is, I can't update them either !

 

I visit the Google Play Store and find the app, I hit 'update' then 'download and accept'. This gives me  "Error - Your order is processing. Your item will be available in a few minutes".  Then nothing happens.

 

I can download, install, update and remove new apps without any problem - this seems to only fail with preinstalled apps.

 

Would be really greatful for any advice. These are core apps I use all the time and many are already out of date. Aside from missing out on new features, I'm potentially missing out on bug fixes and security updates.

 

Cheers in advance.

Message 1 of 3 (8,680 Views)
Rank 1: Guest
Posts: 2
Registered: ‎12-04-2012

Re: Can't update pre-installed apps !

Problem solved by holding power button down for 10 seconds and rebooting 

Message 2 of 3 (8,659 Views)
Moderator (Retired)
Posts: 20,669
Registered: ‎25-11-2010

Re: Can't update pre-installed apps !

Hi OneXUser,

 

Thanks for the update advising you've solved your query, and for posting the solution that worked for you.

 

If you do have any further questions, you know where to find us Smiley Happy

 

Thanks

 

Andy

Moderator

Message 3 of 3 (8,656 Views)
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