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Rank 1: Guest
Posts: 2
Registered: ‎16-11-2011

Failed update Trophy 7

My grandson's Trophy 7 phone will not start now after he said it tried to do an automatic update. It just shows the Htc screen or the Vodaphone symbol. Is there any way of fixing it without trying a hard reset? He has photos on his phone he doesn't want to lose.

Message 1 of 3 (7,330 Views)
Moderator (Retired)
Posts: 5,687
Registered: ‎30-11-2009

Re: Failed update Trophy 7

Hi driver123


The only thing that I can suggest that could fix it is the hard reset. I would recommend backing up photos etc on a regular basis as I know that it is very frustrating losing those photos.


Message 2 of 3 (7,298 Views)
Rank 1: Guest
Posts: 2
Registered: ‎16-11-2011

Re: Failed update Trophy 7

Thanks Martin I will give it a try. I think he has learnt the lesson about keeping things backed up the hard way.

Message 3 of 3 (7,291 Views)
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