Welcome to Vodafone Community
This has to be the worst website and most soul destroying experience, ever. I have been trying to claim rewads for over a week. Previous to this I tried unseccesfully for about the same time over 6 months ago.
I have only ever got "some parts of this site are being upgraded" Oh, realy? It's been like this for months now!
If you realy want to improve the site then just remove most of the rubbish and let people claim their "rewardz" by fixing this part of the site.
If I ever do manage to claim my "rewardz" I will be cashing the lot in and moving very quickly to another provider.