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My Vodafone App Fail

8: Helper

See Picture.

 

Does this all the time, on wireless or on voda data package

 

Galaxy Nexus, ICS

 

Force closed a few times too

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34 REPLIES
4: Newbie
Same issue here. Galaxy Nexus running Android 4.0.1 - Works fine on my Nexus One, so the app may need an ICS update.
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2: Seeker

See. we told you you should have waited till they'd finished testing ;-) 

 

Smiley Very Happy

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8: Helper

iamdecal wrote:

See. we told you you should have waited till they'd finished testing ;-) 

 

Smiley Very Happy


Smiley Wink

 

They're too busy playing with galaxy nexus' to update the app Smiley Happy

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8: Helper

theshabster wrote:
Same issue here. Galaxy Nexus running Android 4.0.1 - Works fine on my Nexus One, so the app may need an ICS update.

I never used it before to be fair, only found it the other day thought I'd give it a go.. and it doesn't work Smiley Tongue

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17: Community Champion

@ all you guys,

 

If you have the Galaxy Nexus you have obviously just upgraded your account. You will need to wait until your first new bill has been issued before the My Vodafone app will work again.

 

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8: Helper

 

Fair enough Nabs.. although all my new plan details are there if I log in to my account online.. I will wait and see.

 

Not really that bothered, just thought I'd try it.

 

The force close issues certainly don't have anything to do with it being an upgraded account Smiley Wink

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17: Community Champion

The FC's will be to do with ICS. It should be easy to sort this out though(it's just a few development settings)

 

Not sure why the app can't pick up your account info straight away but it's always been that you have to wait for the first bill to be generated.

 

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8: Helper

Well, my first bill has been generated today..

 

The app still doesn't work

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4: Newbie
It hasn't worked for me since my first bill was received at the end of last month!
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4: Newbie

Who cares? its ######!

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16: Advanced member
I want it to work so I can use my free 2GB a month of BT OpenZone allowance! LOL!
HTC One X (S720e)
ROM: 3.14.401.31 (JRO03C)
HBOOT: 1.39.0000 | Recovery: Stock
Radio: 5.1204.162.29 | Kernel: Stock
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Moderator (Retired)

Hi Everyone,

 

I’m sorry to hear that you are having problems with this. I appreciate how annoying this must be for you all.

 

The first thing I would need you to do would be to uninstall and reinstall the application. If it still doesn’t work after this then please post your firmware versions and we’ll send it over to our devices team to take a look once we have 10 examples.

 

Thanks

 

Wayne

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4: Newbie
Oh Wayne, yee of little knowledge. Quote taken from the marketplace: "Sorry for the inconvenience, the My Vodafone app does not support Google Android Ice Cream Sandwich. Vodafone are currently working to provide an update to the app which will be with you shortly". So in short guys, it won't work until Vodafone release an ICS compatible update.
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4: Newbie
Hi Wayne.

Every single Galaxy Nexus device sold anywhere in the world. Ever.

ALL of them do not work with the My Vodaone App. Not one single handset.

Is that more than 10?
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8: Helper

Oh dear oh dear, weeks of testing to 'give their users the best possible experience' that delayed release and they don't even bother test their own apps.

 

Uninstalled and re-installed, still doesn't work.

 

Firmware version:

 

ITL41F

 

 

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Community Manager (Retired)
Hi Everyone,

As per theshabster's message above, the My Vodafone app doesn't currently work on ICS. We'll be releasing an update as soon as possible which will make this possible.

Thanks for your patience in the meantime.

Tom

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2: Seeker

You might also want to update Vodafone level one tech support. They just told me there is no record of any incompatibility between Android 4.0 and the My Vodafone app then referred me to Samsung and Voda customer services!

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16: Advanced member
Out of interest, as I can't use my free 2GB of Openzone access without the app does it start when the app IS compatible? If not I'm losing out because you can't get an update out for the app.

OR can I get my data up to 1GB and take the 2GB Openzone off?
HTC One X (S720e)
ROM: 3.14.401.31 (JRO03C)
HBOOT: 1.39.0000 | Recovery: Stock
Radio: 5.1204.162.29 | Kernel: Stock
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Community Manager (Retired)
Hi EddyOS, you can use your WiFi allowance without the app- you just log in using your online account details.

Thanks,

Tom
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