Skip to content
main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Archive

SIM not detected

3: Seeker Silver

I have tried 4 different sim card in my Blackberry Z10 every single one say 'Sim Not Detected' anyone have any ideas, the sim card I used all work in other phones, had the phone less than a year.

View more options
3 REPLIES
16: Advanced member Gold
Looks like the SIM contacts are damaged.
That will definitely be a repair job. Either order a bag to send it off for repair or take it to your nearest Vodafone shop. That is if you got it on contract from Vodafone.
View more options
3: Seeker Silver

Yes got a Vodafone contract, still within the first year?

View more options
Moderator (Retired)

Hi morritos,

 

Before sendiong the handset off, you might want to try wiping the area of the SIM contacts with a dry cloth in case there's any dirt or dust in the way. Whilst they're not all reachable, you might catch the edges of anything affecting the hidden ones.

 

 If that doesn't help, you can see how to arrange a warranty repair here.

 

Dave

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

View more options