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SIM swap

2: Seeker Bronze

Hi easy one for you i guess, where do i go on-line to swap my old pay-as-you-go sim for a new pay-as-you-go sim and keep the some (old) number?

 

Thanks.

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4 REPLIES
17: Community Champion

Hi there.

 

I would say go here to order yourself a new sim

https://freesim.vodafone.co.uk/freedom-sim-card

 

and then here to transfer your service to it.

http://www.vodafone.co.uk/vodafone-uk/forms/sim-swap/index.htm

 

Unless anyone has an easier way online.

 

The quickest solution is if you have a vodafone shop near by, they will be able to do it there and then for you.

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2: Seeker Bronze

Hi thank you but there no option for 'pay as you go' ?

Guess its a shop.

Thanks

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17: Community Champion

I did enquire about this recently, and the online SIM SWAP form definitely doesn't work for PAYG. See http://forum.vodafone.co.uk/t5/Pay-as-you-go-services/SIM-SWAP-problems/m-p/1751226#M34907 for details and alternatives - the 4th post in the thread.

 

Ann.

_

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2: Seeker Bronze

Thank you.

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