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Rank 1: Guest
Posts: 6
Registered: ‎16-12-2011
Accepted Solution

SMS problems

About over a month ago I had to change my SIM Card as it got to point that I was able to recieve text messages but not able to send any back to any of my contacts. Then it has happened again and this has really annoyed me, I'm wondering if I have to return to a store to go get another sim card in order to solve this problem. Is there anything else that this could be? I am getting really annoyed and am considering taking my custom elsewhere. I can no longer text back to people but can ring them and I want to know what the issue is.

 

Please help

Message 1 of 2 (13,090 Views)

Accepted Solutions
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Rank 22: Tutor I
Posts: 234
Registered: ‎15-03-2008

Re: SMS problems

Hi ToonPigeon,

it may be that the phone is losing one of the settings which it pulls from the SIM (which is why the new SIM resolved the issue for you).  The setting in question is the Message Centre Number, and should be +447785016005

 

The location of this setting varies by handset, although if the handset is running android it should be fairly standard.  If it is running Android, the setting should be located in the following menu


Tap All Apps,

Tap Messages,

Tap Menu,

Tap Settings,

Tap Service Centre,

Enter +447785016005

Tap OK

 

If it is not running android, please click here and select the make and model of the phone

 

Hope this helps

 

Grayman



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Message 2 of 2 (16,982 Views)

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Highlighted
Rank 22: Tutor I
Posts: 234
Registered: ‎15-03-2008

Re: SMS problems

Hi ToonPigeon,

it may be that the phone is losing one of the settings which it pulls from the SIM (which is why the new SIM resolved the issue for you).  The setting in question is the Message Centre Number, and should be +447785016005

 

The location of this setting varies by handset, although if the handset is running android it should be fairly standard.  If it is running Android, the setting should be located in the following menu


Tap All Apps,

Tap Messages,

Tap Menu,

Tap Settings,

Tap Service Centre,

Enter +447785016005

Tap OK

 

If it is not running android, please click here and select the make and model of the phone

 

Hope this helps

 

Grayman



Message 2 of 2 (16,983 Views)
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