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To Check Credit

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1: Seeker

Just a quick one !!! what do I input into my pay as you go Vodafone Smartphone to check my credit and existing texts, internet ????

 

Thanks in advance

 

Aimee Smiley Happy

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1 ACCEPTED SOLUTION

Accepted Solutions
16: Advanced member Gold

Hi Aimzz,

You can call *#1345# to check your balance



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5 REPLIES
16: Advanced member Gold

Hi Aimzz,

You can call *#1345# to check your balance



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2: Seeker Bronze

Why isn't 1345 working? I haven't been able to check my balance for weeks, and therefore don't know what I've got left on my Freedom Freebie - Costs and Usage site also down on the website. Val.

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Moderator (Retired)

Hi valsieff,

 

This should now be working.

 

If not can you also try calling 2345 to see if this is available as it should give you the information you’re after?

 

James

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

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2: Seeker Bronze

Hi

i am having the same problem, cant check my balance using 2345 (calling or texting) or by logging on the web. this is very frustrating, its been going on for few days, i dont know when freedom pack expires, please advise.

thanks

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Moderator

Hi katarinaly

 

I'm sorry to see you're having problems trying to check your balance. I've tested 2345 and it appears to be working fine. If you're still unable to get through pop me a message here and I'll be in touch.

 

Thanks

 

Sukhi

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