This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
How do I set up a personal hotspot. Settings on my phone refer me to the vodafone website but the answer to my problem isn't there. I am on a pay monthly contract. Thanks.
Hi I recently switched from a pay monthly contract to PAYG, whilst keeping the same phone number. I had a Sure Signal box linked to my number while I was on contract and I did not de-register it before I made the switch to PAYG. I contacted support v...
Hello, I need a proof of purchase for an IPhone which is locked via icloud settings. We have had a staff member leave and he has not taken his account off the phone correctly and as we sacked him he will not help. Apple will help but I need to forw...
i bought a HTC one Mini 2 on black friday deal. you are out of stock which is fine. i have an web number but cant seem to look up my status on track my order. i have been getting text keeping me informed. today i got a text saying service request clo...
Added new phone to my account I have asked Vodafone several times to listen to a phone call between me and a sales rep only to be ignored and then told yesterday they can't do that then been waiting a month for several managers to phone still waiting...
I no longer have a vodafone account but want to Deregister my sure signal. Can you help please?
I have had my phone for 2 years now and have never had any problems with Apple or Vodafone until now I have allways had good signal in my area but now I have none yet I go 7 miles down the road and I recive signal my wife has an iphone 3 and she has ...
Hi, I ordered the iPhone 6 plus day before release after countless muck ups with order it arrived, within a week red bar appeared on screen so contacted Vodafone who sent me a replacement.The other day I looked at storage and realised they had sent m...
Having moved to Vodafone 3yrs ago, (due to much better coverage in the area....!), got home to no signal that evening, got a sure signal and also informed mast problem in the area, coverage back.Upgraded broadband to bt infinity, sure signal quit...a...
Can someone please help me?I got a new iphone 5 last week and i had to order a new sim for it. i put the sim in my phone but nothing happened. i use vodafone too! how do i activate my sim and how do i keep the same number?
