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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I maintain 2 acounts for my grandchildren. They both have Vodafone Smart First 7.I wanted to look at both accounts side-by-side.So I opened one account and logged in. I opened a second tab and opened My Vodafone from a bookmark. That launched an iden...
Hi, On November 20th i had upgraded to a Samsung Galaxy S8 for a monthly contract of £36. I received a text message today confirming my next bill due on the 13 Dec for £43.20 but the monthly cost is £38. I need to know what my actually monthly cost i...
Another year and a whole mess again. Ordered a 256gb iPhone x was clearly told delivery in 1 to 2 weeks which has been and gone and still no phone!in the last 8 days I've been promised 3 different delivery dates none of which happen even been given a...
What an absolute nightmare their online services are ... While the people are nice, the result is that after 4 days of trying I still can't get into my account, having tried all the reset options, and go tin touch with their helpline twice, getting...
There is currently a known issue listed on the Vodafone web site, the issue is causing a poor signal and I am unable to use my phone. The issue has been outstanding for nearly a week. Can someone please give me an idea when the issue will be sorted....
Hello,Can someone please assist me as I'm struggling to get the Porting team/Customer service team to solve my issue.I joined Vodafone a week ago and I still haven't been able to use then due to my number not being transferred correctly. I can make c...
Hi all, I’ve recently recommitted my wife’s phone and selected a plan that enables Spotify Premium but never received the sms with the link. I found this via other messages on the here and added Spotify but it is not offering 12 months free. Same iss...
I would like to switch from BT to vdafone broadband. signed switch on last black friday deal but yesterday have a call that vodafone cancelled my order because is no avilable space in cabinet on my street, but when i check on the website: https://ww...
I did not get a reply to my first request (went to spam?) and now have had a reply saying that VF have already unlocked it. When I went into the shop to ask about it they gave me the nuc resolutions email - which doesnt workSORT THIS OUT VODAFONE!!
Hi, I Opted for Voda BB but the service was not good. I was pleased when the agent said I could opt out as I was within my 30 day cancellation period and now have another provider. HOWEVER, Voda want the router back (which they are welcome to) and th...
