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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I requested a NUC code for my Samsung Galaxy S6 edge. The code does not work and Vodafone have repeatedly sent me the same code despite me saying it does not work. I’ve given up on the technical team helping and googled the problem. It seems entering...
Hi I have factory reset my device to try and sort errors But I am getting bombarded by Vodafone start notifications so I tried the clear badge which works for a while but then starts again As I have reset my device so I am trying to avoid starting ap...
Hi, just a very quick question as I am having trouble understanding my bill, and even though I spoke to Customer Services it didn’t really help. All I want to know is, when you are on a Pay Monthly plan, how much does it cost to send one text from th...
I just switched from TalkTalk broadband. They were really reliable and fast, the only reason I left was because the price. With TalkTalk I used to get a sync speed of 77mb and a consistent reliable download speed of about 74mb and never any dropouts ...
I upgraded my phone and plan last weekend online My plan has now been changed to the new one, so clearly any credit checks were fine but the tracking for my new phone is still on order received (3 days and counting). Bearing in mind I've waited th...
Each month I put a top up on my girlfriends fone for her bundle. Today we can't log in to her account, we get the javascript error below that others have previously encountered when we enter the security code:ADF_FACES-60097:For more information, ple...
Hi, The issue you’re experiencing: We have a Suresignal which has worked perfectly for over two years. We recently switched ISP and it has not worked since. The ISP say that there is no reason why the Suresignal should not work with them. I also cont...
Hi there, No matter which phone I try and call (08080034515) I am getting a message saying the department is closed? It's been like this since last week? If anyone from Vodafone is seeing this, I am trying to setup call divert on my LANDLINE and no o...
Existing customer,with 4 handsets for 10 years vodafone could not offer a better deal than advertised on the website to a new customer?The Iphone x was cheaper on line at a compare website on a vodafone contract by £21.00 per month??I was informed by...
Hi, Long time Vodafone customer (13 years) and I've always been offered a decent deal to stick around. My partner too is with Vodafone and we tend to go with the same deal for both of us. However my deal has expired ending both the discount and my S...
