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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72297 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229489 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201358 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! SECURE FOLDER

Hi after months of trying to get a screen shot of the unknown number in my secure folder I've finally found out how to do it So this is my concern if this is military approved security how can a number that is not in my phone book or even show usage ...

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DRUIDDOODE by 13: Advanced Member
  • 6486 Views
  • 7 replies
  • 0 thanks

Why is my data running out when I’m not using it?

I’ve recently switched to Vodafone from o2 and I only have 1GB of data. I decided to take the 1GB because that’s all I’ve had on my previous iPhones and it was more than enough data even when I’m fully using it but now it runs out within like a week?...

angiebxo by 1: Seeker
  • 2877 Views
  • 1 replies
  • 0 thanks

Bloatware at End of Contract

Morning all, Quick question about bloatware/Vodafone software which is preinstalled on devices when purchasing directly through Vodafone. Come the end of the contract term, am I not correct in saying that the device is fully owned by the customer and...

wwhyte92 by 7: Helper
  • 3265 Views
  • 7 replies
  • 1 thanks

More empty promises from Vodafone

I lost my phone on Saturday pm but did not realise it until Sunday Morning. Having searched high and low I reported lost to the laughingly called Customer Services team.  Thje told me thatthey would restrict all services and blacklist the phone.  An ...

Unsatisfactory complaint resolution

I’ve had a new line added to my account and 10 working days later the SIM card is still unregistered on the network. Have complained to Vodafone through 191 and email. The issue is still unresolved. Contacted by Specialist Care Team, they didn’t know...

Mkennedy by 2: Seeker
  • 556 Views
  • 2 replies
  • 0 thanks

Suresignal bought and owned by me since new, now deactivated by Vodafone.

 - Community homeAs in title. My wife and I were Vodafone customers for well over 15 years, but left last year after both of us were badly lied to by the retentions team (long story). We had used our Suresignal up until we left in January of this yea...

wellfan by 4: Newbie
  • 5450 Views
  • 31 replies
  • 0 thanks

Resolved! UNLOCK MY PHONE

Hi,I bought a phone from Vodafone on 12/10/2014 and used it for 2 and a half years on a vodafone sim card. (it is NOT an iPhone and was bought outside of a contract) I have applied for an unlock code for the phone via the online form which was reject...

nuc code problem

Hi I have received my Nuc code from Vodafone though it comes up unsuccessful, I have phoned customer support and both nuc code and imei both match , if someone can help me out  thanks

Vodafone wallet

Can you use Vodafone wallet if you have a business account?

chamment by 3: Seeker
  • 2731 Views
  • 15 replies
  • 0 thanks

Vodafone Smart Ultra 6 - Aux Fix

I found a fix that worked to solve the issue of the AUX port not working on my VF Smart Ultra 6 with the recent update.  Heaphones always worked without issue but when connecting a 3.5mm cable to my Kitchen speaker or Car AUX for handsfree it has not...

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