Archive

This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72418 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229511 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
VodafoneUK by Administrator
  • 201482 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

DATA MONTHLY PLAN

Hi Everyone ! So I am on a monthly rolling contract, with unlimited everything but interent: only have 1GB. I am not using it very much anyway but sometimes I really need it and I was wondering if the unused data from previous months were adding up o...

Aurelie by 1: Seeker
  • 616 Views
  • 2 replies
  • 0 thanks

Mobile wifi

I have brought my recently bought, mobile wifi to France with me and it's working well. I pay monthly for it in the UK. Will I incur extra charges? I cannot remember if there is a maximum usage per month. 

Tressos by 3: Seeker
  • 855 Views
  • 2 replies
  • 0 thanks

Info on activation

Yesterday I opened a topic in which I was asking for info on the pricing and instead of an answer that post has been deleted.  Well, if this is how vodafone care about customers I have had my answer.

thecrius by 2: Seeker
  • 893 Views
  • 3 replies
  • 0 thanks

Ombudsman Decision

yet to hear any response from customer relation, ombudsman awaiting my decision however can resolve directly with Vodafone. I look forward to your response

please help!

why am i being charge for this  One-off charge to my bill Details in your charge summary: SBL-1000000285745521 £9.95

dwe106 by 1: Seeker
  • 1188 Views
  • 1 replies
  • 0 thanks

Sure signal and BT smart hub

BT pass me to vodafone. Vodafone pass me to BT. Can someone tell me what settings I need to add into the router to get the SS to work. Its active, it just isnt connecting through the firewall.

Adie_efc by 4: Newbie
  • 3257 Views
  • 5 replies
  • 0 thanks

Cancelled my contract in 2015, but still live on credit file.

Hi, I would appreciate it if someone from the Credit team at Vodafone make contact, as the number I got from online chat is for Callcredit, and not your Credit Specialist Team as I was lead to beleive! I closed my account in 2015, but you are still r...

Resolved! Cannot change mailbox pin

My wife has just got a new Google Pixel 2 and I have been setting it up for her.  It's pretty much all done, and yesterday her old number was successfully ported in from another network.  Everything seems to be working fine, apart from one thing: Her...

Synology ds115j connection issues

Dear communityi need help getting my synology diskstation ds115j up and running with my new router. Just got Vodafone connected and connected my printer and other bits and they worked fine but as soon as I connect my NAS I can’t seem to find it at al...

Consumer action

Is Vodafone a member of the ISPA?  We need to form a group to get Vodafone to act on our complaints. I have a few ideas.  Get in touch if you are having issues with Vodafone at the minute. 

KHNI by 4: Newbie
  • 1197 Views
  • 3 replies
  • 0 thanks
Labels