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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72410 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229508 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201472 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Not happy

Is there any way I can terminate my broadband without me paying the 2 years in full? I’m absolutely sick of this company and it’s inability to provide what the customer service guy sold me on the phone, I was just mobile phone customer until I got a ...

2.4 Ghz and 5Ghz

Hello ! Few days ago i started to have issues with internet. Basically, nearly most of the time, whenever i wake up , or just turn on the laptop i notice that 2.4 Ghz internet connection is not working , and can't connect to it (tried on more than on...

Aitinja by 2: Seeker
  • 4465 Views
  • 13 replies
  • 0 thanks

Looking at Vodafone broadband? Look elsewhere!

Honestly, vodafone are a complete shambles. I signed up to there broadband for 80mb fibre, and was given an activation date. I was told the engineer would be there the day before to install my line (I didn't have existing line) OpenReach came to inst...

darren18 by 4: Newbie
  • 5572 Views
  • 29 replies
  • 0 thanks

Resolved! Smart prime 7 Software Update not working

Smart Prime 7 tells me there is a software update available.  Tells me it has downloaded it and I select 'Install', then nothing happens.  It goes back to the About Phone screen.  I go back to Software updates.  Tells me there is an update available....

Agneis by 3: Seeker
  • 6472 Views
  • 13 replies
  • 0 thanks

Comprehensive set of settings for Vodafone fibre broadband connection

I'd like to use a DSL modem to connect my home network and 3rd party router with a bit more stability/reliability than the standard Vodafone router can offer. From Vodafone I know:- My username- My password- That I need to use VLAN ID 101 - Connectio...

PIxel 2, LG v30 etc

Does any one know if Vodafone are going to start stocking a few more brands. Currently it seems we are stuck with manly Apple and Samsung offerings which is a little strange for such a big network. I dont want either of those brands and the only othe...

Dandle by 4: Newbie
  • 2872 Views
  • 2 replies
  • 0 thanks

Incredibly bad service

Hi I’m just venting my frustration here in the hope that somebody that cares in Vodafone will read this and address same. The week before last I ordered a 4G dongle which I was told I would have the following day, all my details were taken inc bank d...

Vodafone V3 Sure Signal not working

hiThe issue you’re experiencing:Unable to get Sure Signal online What light sequence you're seeing:Red Flashing And the two right Symbols are steady orange. Occasionally the connection lights up for 2 – 4 secondsYour speed test results from here.Ping...

Pauly66 by 2: Seeker
  • 1139 Views
  • 4 replies
  • 0 thanks
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