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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I pay for extra data because I listen to streaming radio on my phone. Until the latest android system downgrade to Nougat 7.1.1. Now it shuts down every 5 minutes despite me switching the three or four ways to keep the app running in the background.I...
Hi there, I really need some help! I am not sure the staff from the Upgrade and Customer compliant teams are well trained. I have beef offered an upgrade about 2 weeks ago. To cut a long story short, 2 weeks about almost daily phone call to complian...
I am not yet connected and the install date is next Monday, however the router has already arrived, so I switched it on and connected my various devices by wireless without a problem to check it was working. Inside the control panel of the router it ...
Should I be worried about the new service I’ve just bought into?
Since moving to Vodafone from PlusNet, I've noticed that there are a lot of FEC upload errors - currently it is 39 downstream, and 23,675 upstream. As I've got the 1 socket new VDSL socket, there are no filters to change, so was wondering what else c...
Probably my problem is similar to you. One of my valuable email messages is disappeared from Inbox Folder on MS Outlook in my iPhone 6s, I thought it was a problem of phone, I restarted it and tried to search message, but I didn't have any success. I...
I'm have having issues with my connection dropping out mainly in evening and mornings. Has started to happen more often over last few weeks. Have attached syslog as also shows devices dropping off and reconnecting a lot. Not always aware of issue as ...
Firstly my Vodafone broadband has been awful from day one! However since last night my router is showing connected but we can not use the Internet at all. I ran a speed test which is showing a download speed of 0.09 so nothing is loading. I have the...
I had an Vodafone ADSL Broadband account for over 2 years which means I no longer on contract. When I moved my broadband ADSL service switched to BT last week, I received a email from Vodafone that I need to return my Modem. I am happy to do this bu...
Sawpped over to Vodafone from BT yesterday, despite asking to keep my original number (for work, personal etc) I ended up with a new number. I was told to contact BT, I did and they said I'm not a customer of theirs now, speak to Vodafone.... wasn't ...
