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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72315 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229494 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201367 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Leaving Plusnet

Hi,I'm changing my DSL Broadband with Plusnet to Fibre Broadband with Vodaphone. I am not in contract with Plusnet but do I need to contact them to cancel my account and Direct Debit or do Vodaphone take care of this?ThanksJon T

Jon_T_ by 2: Seeker
  • 1555 Views
  • 3 replies
  • 2 thanks

High FEC errors

Hi, I noticed a high amount of FEC corrections and wondered if this was normal:Anyhelp would be appreciated.

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Resolved! cancel mobiclix

hi  how can i cancel  from vodafone mobiclix,they charge me 4.50 pounds every week!

Upgrade/re-contract possible?

I'm on an 18 month contract, for the 38mb package. I'm about 6 months into my contract. Is it possible to upgrade to the 78mb package by recontracting for another 18 months, or will I have to wait until my contract is finished?  I currently pay £25 a...

dogdiego by 4: Newbie
  • 580 Views
  • 1 replies
  • 0 thanks

Mobile WiFi R207 (UK)

I purchased a Mobile wifi unit in Spain R207 & now wish to topup in the UK - went to my local Vodafone store in Slough but was told they could not help - they said have a look online. What is the topup procedure & will it then be usable in both Spain...

how to contact Vodafone Support 1800 856 1215 ?

how to contact Vodafone Support 1800 856 1215 ?Vodafone is currently offering a bouquet of prepaid and postpaid recharge plans which are popular among the subscribers. Besides, the telecom operator is also offering a slew of internet-only recharge pl...

Two phones matching IPs?

Hi,We run a dispute resolution service for the online gambling market. We currently have a complaint in where an operator is denying payment to a player based on the fact that they've shared an IP address with another user (terms clearly prohibit the...

ADR by 1: Seeker
  • 556 Views
  • 1 replies
  • 0 thanks

Vodafone given my new landline number instead of keeping my old number

Iv just joined vodafone from sky for my fiber and landline but been given a new number .I suffer from cancer and need my old number back as my specialist and doctors all have the old number .I would have never left sky if i thought my number would ch...

Customer service is shocking

I ordered home broadband on 1/2/18 and was given an installation date of 12/2/18 so I booked day off workwhen I got details I noticed they had wrong address so I phoned up and changed it but in total 3 times they got my address wrongcome the day of 1...

powervid by 2: Seeker
  • 680 Views
  • 2 replies
  • 0 thanks
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