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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72438 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229516 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201509 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Persistent Low Download Speeds

I'm suffering from persistent low download speeds on my Vodafone Superfast 2 (76mb) service.  Despite the router home page and iPhone app showing the router is syncing at 79mb my download speed is regularly in the 20-25mb range. When testing the down...

Asus rt-ac68u setup

Hi,I am having trouble setting up the above router. Checked my username and password but still having issues connecting. No internet connections. Anyone having any suggestions?

Dashwall by 3: Seeker
  • 7509 Views
  • 6 replies
  • 0 thanks

DLM Reset full sync speed

I fixed my internet by myself by tuning my router off for 30 minutes that forced the DLM to resync the speed. The customer service doesn’t know what your taking about. One customer service rep said keep your router on at all times to see if sync spee...

403 Forbidden error trying to access www.vodafone.co.uk

Since last week I've been getting this when I try to get https://www.vodafone.co.uk ForbiddenYou don't have permission to access / on this server.Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the r...

ks1 by 4: Newbie
  • 4747 Views
  • 1 replies
  • 0 thanks

vodafone.connect DNS_PROBE_FINISHED_NO_INTERNET

Whenever I 'boost' my vodafone.connect wifi using the app it all goes to **** & I get DNS_PROBE_FINISHED_NO_INTERNET on browser pages - what's wrong? It's a lousy feature if it doesn't work - and it doesn't. 

ninety by 2: Seeker
  • 3877 Views
  • 5 replies
  • 0 thanks

Not having home broadband for 3 weeka now

Hi, i already tried everything apart this forum so i will jave a go. I am one step to leaving Vodafone. I have been using vodafone home broadband for a while, but in last 4 months i had 3 downtimes... and this one i currently have it is for at least ...

Totally rubbish speefs after 7.30pm!!!!!!!

When is this going to be resolved???? Ridiculous drop in speeds from about 7.30pm till midnight? Used live chat and when explained the problem the first response was I guess it's your Wi-Fi causing problems? I can help you fix that!..... errrrr no I ...

A communications company that do not communicate!

I'm posting on here in the hope that some bod from Vodafone may happen upon it, read and reply; because I'm getting nowhere with them by other means. We had Vodafone broadband installed at home on February19th 2018 with a minimum guaranteed D/L speed...

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Poor WiFi on home broadband

I am so unhappy with Vodafone home broadband. It constantly drops out and I would like to cancel early to get out of this situation, please help?

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