This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have recently ported a number from another supplier - the number now on my phone works fine. However when I send a text the number that was replaced appears as if that is where the text comes from. I am using a Samsung S7 and teh text is going to s...
I logged a complaint on the 1 Feb and tried to get some info on the forum I have received one call which came at a really bad time.as I have than one issue and don't think it's appropriate to start a ranting list on here but I really need help with q...
Power went off a few days ago and when it came back on we restarted everything, suresignal appears to be on and OK (red light plus 2 white solid ones) but phones appear to be connecting to the weak signal outside the house and not the SS box. Any ide...
Every time I have tried to pay my bill through the vodafone app the money has showed as going out of my account, but has not paid the bill. Four to five days later the money goes back into my account. I don't know why this payment isn't going throu...
Few days ago I made an insurance claim as I lost my phone. The new phone arrived surpringly quick approximately 2.5 hours after the claim and it was delivered by Vodafone Rapid for business.When I opened my parcel I was disgusted and disappointed at...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?At home address 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to ...
I have just checked manually for software update and received this terrifying message THE OPERATING SYSTEM ON YOUR DEVICE HAS BEEN MODIFIED IN AN UNAUTHORISED WAY TRY DOWN LOADING SOFTWARE USING SMART SWITCH ON YOUR P.C OR VISIT A CUSTOMER SERVICE CE...
Great news to here that Vodafone is one of the first, if not the first to announce that from 12 April 2017 it will be abandoning roaming fees in the EU. However, from what I understand it will limit the roaming data usage to 4GB as it currently does...
I am currently in Australia and will be moving to UK - Sidmouth - next month. Would like to have phone and internet connected as soon as possible. Can I obtain information and start account by email?
I will be eligible for an upgrade on the 1St of may and as I'm happy with my current contract would like to keep it, can I do that and just upgrade the handset, also the handsets seem to be limited choice, any help would be much appreciated.
