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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72316 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229494 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201368 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone V3 Sure Signal not working

Vodafone Sure signal V3.We are in a poor Vodafone signal area. We have 5 vodafone mobiles that have no service at the factory which is no good to us at all. We had a SS V3 previously that worked for a couple of weeks and was put aside in frustration ...

Motorola Z2 force Mods

HiI have took the Motorola Z2 Force as an upgradeWhen i placed the order i was told 3 Mods would be delivered at the same time as the handseti waited almost a week for the phone to arrive but no mods were with iti have spoken to different people at v...

Damage by 4: Newbie
  • 539 Views
  • 1 replies
  • 0 thanks

Sure Signal V3

Never had a problem up until now. Red power light is on, both white lights next to it are solid, but I only have 1 bar on my mobile signal and can't hear people on the other line. Can anyone help?

Are Vodafone completely incompetent?

So on the 29th Jan I called to get PAC codes and leave Vodafone on both my existing contracts on my account that I've had for many years.Stupidly I allowed myself to be pursuaded to stay and was offered a discounted switch on both numbers to sim only...

lowmtr by 4: Newbie
  • 1932 Views
  • 8 replies
  • 0 thanks

Low sync speed / Bad live chat support

I've been with Vodafone for just over a month now on Fibre. Previously on ADSL with another ISP.During this time the router sync speed has varied (as fast as 24Mbs) but has now stuck at 15Mbs. The guaranteed minimum was 22Mbs I believe with an estima...

porf by 2: Seeker
  • 805 Views
  • 1 replies
  • 0 thanks

Broadband installation using existing line

Hi, Me and my partner are moving to a new flat at the end of this month, so we would like to have internet by the time we move. In case the house does not have a landline, I saw that I must book a slot at least two weeks before to do the installation...

davidmcl by 2: Seeker
  • 912 Views
  • 1 replies
  • 0 thanks

Pathetic Customer Service

I've been promised repeatedly that Caller ID will be added that 1571 will be activated and that the Broadband speed will increased to the promised level. Does anyone know of any way of  obtaining action apart from moving to Plusnet

BTL682 by 2: Seeker
  • 1408 Views
  • 7 replies
  • 0 thanks

What do I need to do to get vodaphone to cancel a contract?

I looked to switch from EE about a year ago to vodaphone. however, I changed my mind and cancelled the phones before they were delivered. The courier returned the phones without me actually receiving them. since then I have had letters about overdue ...

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