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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72311 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229492 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201366 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Call allowance

Hi, I have 600 minutes for my call allowance which says uk calls. Does this include landline numbers in the allowance? 

Resolved! Going abroad - contract

I’m going to Majorca I’m on a pay monthly deal and was wondering if It would charge me more to message from Majorca to the uk 

Khloe by 2: Seeker
  • 937 Views
  • 1 replies
  • 0 thanks

Just when you think you have heard every excuse from Vodafone....

I have 38 meg fibre bb with vodafone. On Saturday I phones toorder an upgrade to 76 meg fibre mainly due tothe factc that is cheaper than what I am currently paying. I was told as I was currently a fibre custopmer it would be completed in 24 hours. I...

prs1000 by 12: Established
  • 802 Views
  • 2 replies
  • 0 thanks

Beyond a Joke

I decided to cancel my contract with Vodafone back in December 2017, the other day I received an email to say I owe £134 and that my account had been suspended.  I rang vodafone while on my works break, to see why this was owing as I had cancelled an...

iPhone X and 4G Calling

Hey peeps,  question for for those who have been lucky enough to receive their iPhone X.  Just curious if anyone has 4G Calling  (volte) working on their phone? I’ve tried the phone in different areas in London and it does not work.  Always reverts b...

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Resolved! Anyone else noticed a change in the caller ID format?

Hey all,Not really an issue but just wondered if this was happening only to me or if Vodafone have changed this for everyone.I noticed yesterday that numbers calling me (ones that aren't saved) now appear on my caller id in the international format s...

donnyguy by 16: Advanced member
  • 2226 Views
  • 3 replies
  • 0 thanks

The Good, The Bad and The Vodafone.

Well after trying for 2 weeks to get assistance from CS (Who only knows about wifi settings) and Tech2 (who has Ceased my Line without Notice Today)  My short time here with Vodafone has come to an end. (Party Time :))I am pleased TBH because Support...

Anonymous by Not applicable
  • 943 Views
  • 1 replies
  • 0 thanks

Unlocking my old iphone 4

I am trying to unlock my old iphone 4 and iphone 5. I have received emails from vodafone asking me to insert non vodafone sim and follow instructions re icloud. I had no problems with the iphone 5 but  I am not getting any instructions on the iphone ...

Please help with strange problem on S8?

Hello, for the the last few weeks I have been randomly and unpredictably unable to pick up calls from people. I can always make calls though. I pick it up and it’s like no one is there, just no noise. The other person gets my voicemail but my end it ...

Resolved! File Location of Wallpapers

So today I got a Smart V8. I love it and I love the stock wallpapers too (I have weird taste, ok). Anyway, as I’m the kind of person that likes my phone and text apps to use the same background, I’m trying to find where they are. I’ve used the stock ...

david273 by 3: Seeker
  • 6723 Views
  • 8 replies
  • 0 thanks
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