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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72420 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229512 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201484 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Native Android

It seems that most of the phones proposed by Vodafone on their website have Android OS with a large amount of bloatware (e.g. Samasung), why Vodafone does not also propose phones with more native Android (e.g. new Nokia, Google,...)?

SurferUK by 2: Seeker
  • 1135 Views
  • 5 replies
  • 0 thanks

New customer installation date changed not informed

Well after years with Virgin Media and an oversubscription issue in my area, meaning on a line promising up to 200Mbps i was frequently getting speeds as low as 1.2Mbps I decided to look for another broadband provider. Vodafone suppply my mobile serv...

Johanian by 1: Seeker
  • 942 Views
  • 1 replies
  • 0 thanks

Vodafone default affectinf my credit file 2018 - HELP!

Hi all, I recently applied for mortgage but I have a default on my credit account from March 2016 for a nominal amount of £24.  Back in March 2016 I called Vodafone to cancel my account who advised and confirmed I could. However I was told at the tim...

Unable to connet to London Underground wifi using VodafoneWifi

This used to work for me but has now stopped. Following https://www.vodafone.co.uk/shop/internet/wi-fi/ - the page states Make sure you’ve got Wi-Fi switched on in your settingsWhen you go into a station with Wi-Fi coverage, you’ll connect automatica...

robhardy by 2: Seeker
  • 21280 Views
  • 35 replies
  • 2 thanks

unlock unsuccessful

 I have received unlock code and it is incorrectsony z5 (E6653)imei 35418707xxxxxxxunlock code 8395634798581228entered code twice and unsuccessful

ginwba by 2: Seeker
  • 837 Views
  • 1 replies
  • 0 thanks

Welcome to the Vodafone Nightmare (Horrible experience)

It's just 3 days since my Vodaphone Home Broadband was supposed to start & it's been Hell on wings already. I am already thinking about cancelling the contract. Service was supposed to start on Friday "by midnight at the latest". I'm repeatedly told ...

Poor Broadband Speeds

Only joined on 25th January to the 76mb Fibre and been in contact with customer support three times due to poor speeds from 6pm/11pm. This varies between 5-15mb speeds whereas out these times average 60mb. Never had this with my previous broadband su...

Dtgheath by 2: Seeker
  • 621 Views
  • 1 replies
  • 0 thanks

Line takeover

Hi, I have had major issues with my new Broadband service from Vodafone. After completing an online order and providing details for my previous supplier (post office) I looked forward to the 'Super simple' line takeover that would be handled by Vodaf...

tabnabs by 1: Seeker
  • 1704 Views
  • 1 replies
  • 0 thanks
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