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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72441 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229517 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201516 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Mulitiple IP setup in the Router

Hi Everyone,  Has anyone got any expearence in setting up a group of ip's please  Does anyone know what CPE IP means, i have used the last IP Thanks in advance from Alan

samsung s6 locked to vodafone

Hi My samsung s6 comes up with this message when using a different sim "sim network pin blocked enter sim network puk"any code i try it says unsuccessfulsomeone in the forum mentioned i need the master code I ot a unlock code from odafone but it says...

Vodafone refuses to help me

I lost my phone 2 weeks ago and since then the Vodafone refuse to blacklist the phone.The phone was bought from Vodafone throught mobiles.co.ukThe insurance company Carphone (ask me a proof of the first time and last time when the phone was used and ...

4G not working on my mobile number

I have never used 4G on my mobile number. I recently upgraded to a 4G phone, and got a new SIM card with my same number as I wanted a nano SIM card. I am only getting 3G on my phone, and no 4G. After inserting a SIM card with a different phone number...

deen13 by 2: Seeker
  • 4958 Views
  • 9 replies
  • 0 thanks

Note 8 WiFi Calling and Video Call button

Hello,It seems that i need help as well with wifi calling.Tried calling 191 but they don't understand what they have to do (you need to train more your team VODAFONE - everybody keeps saying that a text will arrive soon.....and so on....)so please he...

shtef by 2: Seeker
  • 3486 Views
  • 10 replies
  • 0 thanks

Resolved! Huawei R216 Unlocking

I have received the Netwqork unlock code for my Huawei R216 mobile wifi. However the instructions on how to unlock are for a phone. It just says switch on phonme put in new sim and enter code. I obviosuly cannot do this as it's not a phone. Does anyo...

need unlock

Hello: I'm from Portugal and bought iphone 8 vodafone uk on Ebay.  My network is vodafone Portugal. I inserted sim card vodafone Portugal and it does not work. I need you to unlock to work on vodafone Portugal number fhone 918647213..Thanks

rumar by 2: Seeker
  • 1034 Views
  • 1 replies
  • 0 thanks

High Ping!! - Online Gamer :(

I've changed over from Sky recently and have been with them for over 15 years, however upon changing to Vodafone my ping is horrendus at 27-30ms!  With Sky 95% of the time or more it was at 8ms. Would being under the 10 day training perioud make a di...

Broadband Static IP Addressing

Can anyone tell me how I set an attached device to my Broadband router to have a static Ip address rather than it being dynamically assigned as default?

Taffman by 2: Seeker
  • 20276 Views
  • 7 replies
  • 0 thanks
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