Archive

This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72455 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229520 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
VodafoneUK by Administrator
  • 201521 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

2 days broadband still not connected..

Hi all,new to Vodafone home broadband, my go live date was yesterday.swapped over routers mid day and after a few minutes got two green lights! Great! issue being I can't browse.connected to the WiFi, go to a web page and all I get is a page saying '...

Still waiting on a refund which apparentntly doesn’t exist.

I ordered an iPhone X on December 29th, paid the £149.99 upfront fee to click and collect from the Abingdon store. When I received an email on the 3rd January to say the order had arrived I went to the shop to collect. I was told my order hadn’t arri...

Unlocking

I've received an unlock code and put in my verizon sim card but the phone never asked me for the code. 

Adria by 2: Seeker
  • 843 Views
  • 5 replies
  • 0 thanks

NUC code - no response

I requested an NUC code for an out of contract iphone 5c but haven't received an acknowledgement or anything (other than an automated email to verify my email address). The website says I should get an initial responce in 2 days but its been over a w...

Awt1 by 2: Seeker
  • 1889 Views
  • 8 replies
  • 0 thanks

Vodafone & EE issues

I was going to raise a heavy complain about my device been locked to Vodafone while I purchased the phone from an EE in store yet nothing has been done after calls, chats, wrong email address that was sent to me by the Vodafone team. The email they a...

Nickiy by 2: Seeker
  • 2867 Views
  • 9 replies
  • 0 thanks

Places tab on dialer (S8/S8+)

Can anyone confirm if they have the places tab on their dialer for the S8 or S8+? My friend who has the sane phone on EE has it but it's not on mine so was wondering if anyone here who has an S8 has it? Vodafone wouldn't disable it for any reason as ...

Anonymous by Not applicable
  • 2672 Views
  • 5 replies
  • 0 thanks

Nuc unlock code

Hi i have a Sony experia XZ premium and on the 28th of December I requested a nuc, I was sent one but was given the wrong information from Vodafone customer services while I was in nz and now I have returned to the UK and again requested a new code a...

K-- by 2: Seeker
  • 968 Views
  • 5 replies
  • 0 thanks

1st day and not impressed.

So today is my first day as a Vodafone Fibre customer and I'm not impressed, I've moved from Plusnet and the difference in wireless performance is unacceptable, with Plusnet I used a BT home hub 5 and got a constant speed via wireless of 33mbps, with...

daveNOS by 4: Newbie
  • 6899 Views
  • 24 replies
  • 0 thanks

No Service since Friday

All Any advice on how to get decent Tech service from Vodafone? Had no service since Friday, been advised it was a router issue. Changed that (Brand new VF unit) still no joy, hard resets, left off line over night etc.Amazingly Vodafone have no idea ...

SteveEcc by 2: Seeker
  • 490 Views
  • 2 replies
  • 0 thanks

How long does cancellation take? (Exercising my 30 day cancellation clause)

On the 12th Jan I placed my order with Vodafone for their 38mpbs broadband, I received my router on the 25th Jan and installed the device the same day. I soon learned that Vodafone insert their own security certificates into certain websites (example...

_cjp by 2: Seeker
  • 3939 Views
  • 4 replies
  • 0 thanks
Labels