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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72311 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229490 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201363 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Slow speeds at peak times? Leave!

Since leaving Vodafone and switching to BT in April, I haven't had any drop in my throughput/actual/download speeds. I have attached a guide on the definitions of sync and throughput speed (if you didn't know already), as well as what rights you have...

Moving home - Annoyed!

I have just tried calling your service line. I received the usual computer generated walk through. When I eventually made it to the correct team I was told their Christmas opening hours and then hung up.  Your online chat team were not helpful either...

RDC1 by 2: Seeker
  • 5262 Views
  • 10 replies
  • 0 thanks

I'm going to be migrated on the 2nd ! :D

I know that Vodafone is cheap and cheerful but after two price rises from Plusnet I took the plunge, I've also set up a modem dongle on my Tp-Link router (I'm using the Vodafone router in the wan port of the Tp-Link for the first 30 days then I'll as...

fabyon by 4: Newbie
  • 2018 Views
  • 3 replies
  • 0 thanks

Static IP - mixed messages

Good evening, Before opening my account I checked whether static IPs could be provided to home broadband users, and was told that they can. My service went live today and I’d like to get this set up as soon as possible. Online chat directed me to cal...

why is my fiber dropping drastically in the evening?

every night my download speed drops from 20+mbs to anything from 3-7mbs after 5pm. I've done the splitting thing and spoke to a tech guy who wanted screen shots of the speed tester results, which i sent along with one of the history of results. Over ...

TYKE107 by 3: Seeker
  • 3923 Views
  • 10 replies
  • 1 thanks

Slow evening speeds- what I have leant so far !

1)  If you phone CS they will refer you to tech2 who will text about sending screenshots. 2) You send screenshots in safe mode etc showing 75 mbps in daytime and around 20mbps in evening,  (if you are lucky.)3) No one contacts you, no one acknowleges...

I can see the images on mobile 4G but not on vodafone broadband

I turnd off the security preferences and still I cannot see all the images of wordpress websites. I can only see the alt tags but not the image renders, for example: http://www.goprocamerasreviews.com/ -> The Top 3 Bestselling GoPro Digital Camera I ...

cri8bat by 2: Seeker
  • 2213 Views
  • 3 replies
  • 0 thanks

76mb = 0.47kb actual. Low speeds

Switched from BT on 18th March where also had 76mb. First day seemed fine and then ground to a halt. Was told it would take 10 days to settle. No one seemed concerned that 0.47kb meant nothing would work.Since then I have rung almost every night and ...

Yeobros by 3: Seeker
  • 6776 Views
  • 13 replies
  • 2 thanks

Router 2nd USB

My newly acquired vodafone router has a second USB port at the top. Can this be used to attach a usb hard disk? Thanks

mrcs by 2: Seeker
  • 4846 Views
  • 4 replies
  • 0 thanks
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