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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72311 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229492 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201366 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Turning on voicemail

when I use 1210 to switch off my voicemail, after a while it gets automaticallly turned back on (same with my wife's phone)?

Keep my number problem

Can someone please assist me as I'm struggling to get the Customer service team/ tech support to solve my issue (I was advised by Lucy in Customer service she would speak to her supervisor and they would call me back on Sunday at 6pm but that never h...

AlisonN by 2: Seeker
  • 6908 Views
  • 7 replies
  • 0 thanks

M7 - Manchester

Hello,it s already 12 days i have not network,no one of your staff couldn t help me, no one fixed my network problem..what i have to do?may i change company?

Changing Vodafone Number

Requested to change my number to an old one through 'Live Chat'. I was told that there wont be any problem except for a 'service outage for 3 to 4 hours. At the end of 4 hours, current number was disconnected and was showing 'No Service'. On contacti...

nrana by 4: Newbie
  • 8631 Views
  • 7 replies
  • 0 thanks

4g service

I have never had any 4G coverage anywhere since I upgraded my contract. The only reason I upgraded was for a better service and if this cannot be resolved then im cancelling my direct debit and not giving vodaphone another penny. I can see some peopl...

Kik Video chat

Hi. I have a vfd 200 smart first 7. I have a problem on kik where i cant use the video chat because it doesnt have camera permission, but i can take pictures and videos just fine. If anyone has a soltion i wouls appreciate it

Failed Credit Check

Just wondering what criteria Vodafone are looking for?  Failed Credit check for Broadband. The Agent has managed to get someone to override the decision but still struggling to put the order through. On hold again. Will post the outcome.

Getafix by 16: Advanced member
  • 795 Views
  • 1 replies
  • 0 thanks

Credit Check Refusal

I know there is a bunch of posts on credit refusal but this is my last resort and I'm hoping someone from Vodafone can do something to help. I've tried the Chat but they don't seem to be able to do much and the email complaint form requires me to pro...

dataylor by 2: Seeker
  • 1029 Views
  • 5 replies
  • 0 thanks

Resolved! Text cost

My new tablet allows me to text as well but don't have a text allowance on the mobile broadband SIM so I was wondering what the charge is per text sent if I used this option.

Apple unlock

Hi, I requested a nuc code a couple of days ago to unlock my iPhone 6s which I had for 2 years on contract with Vodafone since I just received my upgrade. I got an email this morning saying that the phone was unlocked I was to just insert a non Vodaf...

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