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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
The App last refreshed at 09:09 on Tuesday 13th September 2016. It is now 08:07 on Friday 16th September 2016. This means that I have absolutely no idea of how many minutes I have left this month. I have a bundle of 600 minutes a month and 500mb of d...
I see that the iphone 7 plus matt 256gb are 1-2 weeks back order compared to the iphone 7 plus jet black 128 gb (which unfortunately happens to be the one i ordered). My question is-1) can i change my order from jet black to matt black without having...
Hi, I have a SureSignal V3 that I registered end of July 2016. It worked for 3 or 4 weeks but know I can't pickup any signal from it on my IPhone 5S. I've tried all the suggested fixes without success. Red light and white lights 1 and 2 solidSN 43162...
Have Sure Signal - all working as it should. Two phones in the household and they connect etc.One of the phones has been upgraded - so although the mobile number is the same the mobile model has changed and it is physically a new SIM.This new phone i...
Hi, I have another problem with my S7. Bluetooth not connecting to my car. I have read that there is a issue with some s7 bluetooth which can be sorted by force stop and clearing cache on bluetooth and clearing cache partition which i have done but n...
Ok I'm just feeling rather dejected now. This has turned from disappointment to being pretty livid. It would seem that there is no-one at VF that has a clue what is going on. I have called so many times and get nowhere There is no-one that I can be ...
I recently upgraded from my S5 to a new S7 and the phone is very good. However, no matter where I am geographically, if I am not picking up 4G or HSDPA+ then no other data network connects to the net. Previously on the S5, GPRS, HSDPA, HSDPA+ and 4G ...
I have recently upgraded my phone. I requested a network unlock code for nlmy old phone through the online form yesterday but when I tried this code it would not work. I read the help page and it said that I would need to fill in the former again but...
9th September: I ordered the iPhone Plus Matt Black at 9am. promised delivery For 16th September. Also told i will NOT get billed for the phone untill it has arrived. (Which i have now been billed for) 16th September: Recieve email '' We'll update ...
Hi I have a dual SIM phone. In SIM 1 is a Vodafone Contract SIM which connects to 4G (on the 3rd time of asking). In SIM 2 I have a PAYG SIM which only shows 3G or 2G as a possibility. I have asked live chat for help and they made "changes in my acc...
