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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72415 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229509 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201476 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal 3

Post Title: IV12  - Area' e.g. Nairn 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? 2) What is the IV12 5NG(e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the eForum,...

Resolved! Sure Signal won't connect again after a power outage

On Friday 17th Feb 2012 my Sure Signal unit was without power for a couple of hours during the late afternoon.  Since the power came back on the Sure Signal unit has not re-established a connection to Vodafone. The unit starts going through the initi...

rodos1950 by 2: Seeker
  • 35463 Views
  • 12 replies
  • 0 thanks

Smart Ultra 6 frozen on lock screen

My smart ultra 6 is frozen on lock screen. I can't put pass code in or turn it off. Tried to hard and soft reset it and no response. Any ideas?

slats72 by 1: Seeker
  • 12063 Views
  • 3 replies
  • 0 thanks

ultra 6

Hi my Vodafone ultra 6 has frozen how can i unfreeze it?

markie64 by 1: Seeker
  • 10131 Views
  • 3 replies
  • 0 thanks

Vodafone Smart Ultra 6 Completely Unresponsive

Hi im Sorry if this shows up in the wrong place, first time post and all. i have had my Vodafone smart ultra 6 for over 6 months now and its been a great phone until recently, i downloaded an app from the app store and the phone started to freeze and...

Vodafone smart ultra 6 won't work

My phone has completely stopped working following updating over Thursday night. Went to vodaphone shop yesterday and they say it was Facebook and would get sorted later. Still not working today. Can't swip to log in and it's not receiving calls eithe...

Billie59 by 2: Seeker
  • 11263 Views
  • 8 replies
  • 0 thanks

New to Vodafone Smart 4 Turbo

Hi there. I am an OAP living in Spain.  Know nothing about Smart phones whatsoever. Am a complete dummy to them. Bought a Vodafone Smart 4 Turbo in the UK recently to replace a very simple Samsung GT-E1190 which I have used previously in Spain just f...

Smart ultra 7 vibrate on call connection

hi all, have just got the smart ultra 7 and love it except for one thing. can anyone tell me how to turn off the vibrate when someone answers MY call. Whenever i call someone and they answer there's a quick vibration and i hate it! please help.

mungbean by 2: Seeker
  • 11839 Views
  • 7 replies
  • 0 thanks

My Vodafone Ultra 6 keeps cutting off while talking on the phone.

I have just purchased the Vodafone Smart Ultra 6, and noticed that while on conversation  on the phone after 2-3 minutes the phone cutt off! And the network is fully covered.  Any reasons and solutions for it? Or is it because the phone is faulty? Th...

New smart ultra 6

Why is my phone sending messages that I am using mobile data when I have mobile data switched off and WiFi on.does anyone know please.

Diron by 4: Newbie
  • 11154 Views
  • 8 replies
  • 0 thanks
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