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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72313 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229493 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201366 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! SureSignal not working

Hello - Please can you help ? My SureSignal v2 has not been working for awhile, there is only a steady power light on it. It did used to work ok, not sure exactly when it stopped working (maybe months ago). I've tried rebooting/resetting the unit but...

mattas by 2: Seeker
  • 33691 Views
  • 69 replies
  • 0 thanks

Sure signal nog working, no lights

Hello, My sure signal stopped working. No lights at all. Also after resetting - nothing. Tried several power sockets as well. Not sure when this happened, but it was working before without problems. My serial number is: 40134946298 What to do? Thank ...

Sure Signal V3 NOT WORKING after changed micro sim to nano sim

Hello,   My Vodafone Sure Signal V3 stopped working as i swapped my sim from micro to nano to use in I-phone 6s Plus. My phone signals do not boost at all whenever i try to call now. so, surely my Suregignal device is not working at all.   Can you p...

Not Getting All Incoming Call - 6S

I have a problem where I am not getting all incoming calls come through to my phone. The person calling me gets the rining tone and then put through to voicemail as if my phone is ringing however my phone does not ring and I do not get a missed call ...

shankton by 2: Seeker
  • 10142 Views
  • 4 replies
  • 0 thanks

Mi Fi use in Europe

I have a mobile wi fi device on a 20GB, 30 day rolling contract.Signed up in a vodafone shop and explained that I wanted to use the device when on holiday in France. Guy in shop assured me that this contract is fine to use in Europe with no extra cos...

Sure Signal not showing under manage services

My Sure Signal is no  longer appearing under Manage Services - when I try to re-register it, I get an error 505. One of our phones still connects to it, but obviously I can add any others, serial number is 43160512323

Sure signal problem

The issue you’re experiencing: Power light on, but next light (connecting) justkeeps flashing and has been since 8am sunday morning. What light sequence you're seeing: flashing connecting lightYour speed test results from here. ping 141ms, download 0...

Resolved! sms delivery report

I can't find a setting for SMS delivery reports on my LG G5. Does anyone know if this is available on my phone?

jillcb by 3: Seeker
  • 15456 Views
  • 2 replies
  • 0 thanks

Phone not recognised after swapping sim card

Ive just swapped my sim for a new 4g one in a new phone I've kept my oold number. However my phone now doesnt pick up a signal from my Sure Signal box. Rebooted box and phone and checked that my number still appears as a user on suresignal - any sugg...

johnhy by 2: Seeker
  • 17951 Views
  • 1 replies
  • 0 thanks
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