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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72460 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229523 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201524 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Huawei P9 Android update

Hi, when will update to Android 7 EMUI 5 be rolled out to Huawei P9?

Grewstar by 2: Seeker
  • 12131 Views
  • 19 replies
  • 0 thanks

Phone locked by Vodafone Protect

I have been using my old Motorola phone when I am in South Africa with no problem.  This phone was bought SiM free/unlocked and had a monthly contract with VF until May 2016.   I then left VF permanently in September 2017.   So at Xmas time the SIM w...

Sure Signal V3 Not Working

I have recently received a sure signal V3 from Vodafone due to poor signal coverage in my area but unfortunately this has not been working since I installed. The main issue is that my phone (iphone se) is not connecting to sure signal when trying to ...

Aled007 by 2: Seeker
  • 739 Views
  • 3 replies
  • 0 thanks

Basic PAYG vs PAYG1 vs Big Value Bundles

I’m about to stand down from the Forum, but Vodafone’s PAYG offering has had a couple of interesting developments during 2017, first with the introduction of the bargain-basement £5 Big Value Bundle, second with the introduction of PAYG1. So, as my p...

Annie_N by Community Champion (Retired)
  • 4855 Views
  • 1 replies
  • 14 thanks

Broadband activation delayed twice

I bought home 38mb fibre broadband for home in Dec 17. It should be started by 12 the Jan18. I called Vodafone customer service on 5th Jan just to make sure that my broadband will start on time as I didn't receive my router. After receiving my router...

Pripatel by 1: Seeker
  • 1238 Views
  • 1 replies
  • 0 thanks

Sure Signal V3 - Cannot register (Status Suspended)

Hi, I have been trying to get my SS V3 up and running with no joy.When logging into my vodafone page and then onto the SS page, I am presented with the following - If I click on manage my sure signal, I receive the following - "Sorry, you don't seem ...

iOS to VPN on Vodafone router

Anyone been able to successfully use iOS to the Vodafone router? When iOS supported PP2P, no issues,i was able to VPN from iPhone to home directly. But since that's been deprecated, I've been trying to switch to L2TP. In theory, easy task. I've confi...

rdowson by 2: Seeker
  • 2193 Views
  • 3 replies
  • 0 thanks

Vodafone SIMLOCK IPhone 6

Dear Community,I have bought an IPhone 6 from a Friend, who have bought this Mobile Phone from England. The Mobil Phone has a Vodafone Simlock, But my German Vodafone SIM Card is invalid. One meant that Every Vodafone SIM would Go, however this is No...

XaLuciia by 1: Seeker
  • 2492 Views
  • 3 replies
  • 0 thanks
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