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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72421 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229513 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201488 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Terminating Contract

Has anyone successfully managed to terminate their 18 month contract early due to the speed guarantee?  It's patently obvious that there is some sort of contention/traffic shaping issue going on at peak times with speeds dropping to 5MB at peak times...

Paul_P1 by 4: Newbie
  • 1945 Views
  • 4 replies
  • 0 thanks

Slow speed peak times

i get the same.. Suppossed to be 76 mb but in day time midnightish till 18:00 iget anything between 50 -67 mb which is totally acceptable. However between 18:00 and midnight my connection is traffic shaped and i get a max of 18mb lowest of about 8. N...

Fastpath for a couple days then changes to Interleaved

Hello,I switched to Home Broadband a week ago. Everything works great, top speed and stability. I noticed that for the first couple of days my connection was set to "Fastpath", then it changed to "Interleaved path". I wonder if it is possible to chan...

Slow home broadband keeps dropping out

Anyone know what to do here?  Since the 31st Jan when I joined Vodafone broadband the speed has dropped every week despite it supposed to be faster? Also the router now seems to drop out 2-3 times every evening before coming back on again.  I contact...

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Connecting a LAN switch to the Vodafone Connect Router

Please forgive me if this is a stupid newbie question but can you please tell me whether I can connect the Netgear 8 port unmanaged Gigabit switch I have just purchased into to any of the four ports on the Vodafone Connect router using a standard cat...

dhemming by 1: Seeker
  • 1954 Views
  • 1 replies
  • 0 thanks

QoS for Guest Wifi network

Hello,I have a Vodafone Broadband contract and I am using the default modem/router (firmare 5.4.8.1.291.1.30.1.29). I have created 2 wifi networks (the home one and a guest one). I can set up QoS rules for the main (home) one but not for the guest on...

Broadband guarantee

I have the fibre plus with a guaranteed min speed of 55mbps.  The voda wifi app shows I’m getting 80.00 mbps. However an average of 3 3rd party speed tests show I get 33.67 mbps.  Is the Voda app broke, am I not understanding this guarantee or is Vod...

Vodafone Broadband Level 2 Team inability to communicate and help

 I wish to share my frustration trying to get a Broadband service fault fixed. I have been with Vodafone Broadband for many years and the Fibre service has been good until the past 2-3 months when the performance each evening started to deteriorate. ...

pc4050 by 2: Seeker
  • 1001 Views
  • 1 replies
  • 0 thanks

Replacement Broadband Router

Not a good migratiion from Sky to Vodafone !!First, without home phone from day of migration for 9 days - OpenReach "admin" problem...Now, following 2nd in-home visit from OpenReach last Friday, my Vodafone router appears to be faulty as it doesn't t...

App is crap, Connection is Crap 18 months of this is going to kill me

So after seeing the fantastic connection speeds advertised on the webiste I swapped in an instant. Worst moment of my life. Since then I've had constant connection drop outs. Slow download speeds. The app just doesnt work. Boosting connection does no...

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