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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72420 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229512 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201486 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal has let the smoke out

Hello! I have an issue with my sure signal 3. It operated fine for ages (had previous sure signal 2) and I don't think there's any issues with my network or broadband, at least that's not what's causing my sure signal issues right now. How can I be s...

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Mounty by 3: Seeker
  • 13807 Views
  • 9 replies
  • 0 thanks

Resolved! Yet another sure signal issue

I have a sure signal box v3 and it worked fine up until the 26th December. Since then it doesn't give me 3g signal. The red power light in the corner is on and also the globe and signal lights are on and they are white color. It still doesn't give me...

suresignal problem

no changes of phones/sims but for some reason all 3 phones are now not receiving a signal. the suresignal v3 has the power light and the first two lights are lit and solid. Any ideas? thanksAndy

Resolved! Smart Prime 6 Android 5.1 Update

I was wondering -a) If Vodafone have any plans to release Android 5.1 to Smart Prime 6 since the Smart Ultra 6 has it. b) If anyone has managed to get it working on their Smart Prime 6 BTW Loving this phone great for such a low price! Performes great...

ThomasRT by 2: Seeker
  • 15380 Views
  • 2 replies
  • 0 thanks

iPhone 5 PAYG tethering

Hi there guys the long and short is I have an iPhone 5 on a PAYG sim, now I was wondering if it is at all possible to have tethering (personal hotspot) activated, I ask because my flat mate who is currently with O2 is also on PAYG and she does have t...

How do I connect Smart Ultra 6 to macbook via usb?

I have selected   "connect as media divice (MTP)' on my SU6, and the usb icon doesnt show up on the top of screen. Also It doesn't connect to my Macbook Pro. I want to be able to transfer music from Mac to phone, but I can't. Help 

luke111 by 1: Seeker
  • 14875 Views
  • 4 replies
  • 0 thanks

Resolved! Dongle only flashing red

hi there my dongle is only flashing red and i can`t get online ,my current data usage expires on 20th 0f jan and my account informs me i have 0.9 of 1gb left of a 1 gb £10 package ,so i have lots remaining, i have re-installed the dongle to no avail ...

Unlock and iPhone 6s bought from the Apple store

I recently bought an unlocked iPhone 6s outright from the Apple Store and put my Vodafone pay monthly sim in it.As I was going abroad I wanted to use a local sim to use. When I inserted the sim I found out that the phone had been locked to Vodafone. ...

nickeva by 3: Seeker
  • 16439 Views
  • 13 replies
  • 0 thanks

At home iPhone repair

I was told on live chat that they will send someone to my home within 24 hours to see if my phone can be repaired, is this even possible? Because of this i asked for a confirmation email which haven't received and asked for the live chat transcript e...

gabbyb by 2: Seeker
  • 11369 Views
  • 4 replies
  • 0 thanks
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