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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72415 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229509 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201476 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal stopped connecting to my phone

Hi, I've had a Sure Signal since June this year and its worked fine until the last couple of days. The power light is on and the other two white lights are on and solid. I've tried a reset but that hasnt worked. The serial number is 42151299197 Speed...

Sure Signal Stopped Working to all Registered Devices

Hello, my Sure Signal v3 recently stopped working after an upgrade to my Vodafone Connect Broadband router None of the registered phones connect to the VSSRed Light - Solid - Next 2 Lights White Solid - 3rd Light - Never Comes on All help appreciated...

VSSAK by 4: Newbie
  • 12938 Views
  • 1 replies
  • 0 thanks

notifications after reset

I had to reset my s5360. Now I am getting messages that memory full internal space low also cant send or receive messages

snoop by 2: Seeker
  • 13412 Views
  • 1 replies
  • 0 thanks

App Availability

Does anyone know if there are any plans to offer the XONE app on anything other than Android?

Resolved! Sure signal problem

power flashing, sigal and use orange lights on.is there a number for technical support?

Tommy27 by 4: Newbie
  • 16036 Views
  • 19 replies
  • 0 thanks

Vodafone Smart Ultra 6 update issues

Hi everyone, I have a Vodafone Smart Ultra 6 phone with 5.0.2 OS. An Update notification came recently. But despite dowloading the update more than 3 times can not update successfully. I searched google about this situation, found the update at ZTE's...

Z5 premium sd card problems

I just got my Z5 premium and swapped my 64gb memory card out of my Z1 into the new handset. The Z5 seems to be having difficulty detecting the sd card. If I go to Settings>Storage the option to mount the sd card is available but doesn't appear to do ...

Resolved! Sure Signal all set up but phones not picking up

I bought a version 3 device yesterday afternoon.Plugged it it.Registered 3 numbers.All the lights are active, but all 3 phones are only showing 2 bar signal strength and not recognising/ connecting to the Sure Signal Box. It is plugged into a BT Home...

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