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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72311 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229492 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201364 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

End of contract soon - next step?

My contact is due to end in the next few months and I'm not wanting to upgrade my phone as I'm happy with the phone I've got. I haven't had a contract phone before and don't know where I stand. When my contract expires does the monthly payment automa...

DonnaD14 by 2: Seeker
  • 7156 Views
  • 4 replies
  • 0 thanks

Resolved! Calls between vodafone phones abroad

Hi,  If two of us are abroad & both on vodafone pay monthly, are the caosts for phoning / texting each other the same as phoning back to the UK?

mis sold a contract via the va discount

absolutely shocked today, by an online agent who decided to mis sell me a contract by going through all the motions , to agree my new contract, then tell me about the va discount which she applied without actually telling me what it is, that she "for...

ExpressVPN

Has anyone managed to get ExpressVPN installed on their Vodafone router? If so can someone please advise me of the settings - thanks.

craigr98 by 4: Newbie
  • 2393 Views
  • 1 replies
  • 0 thanks

Voicemail not working

I'm a pay monthly customer with a Samsung Galaxy S6 andI can't divert calls to my voicemail. My number was successfully ported from EE. I've tried several methods including 1211 ("sorry we're unable to set up your diverts at this time"), from phone s...

Ending contract

Spoke with two Vodafone reps on the phone and one on webchat. Been given two different end dates for my current contract a three different figures to pay it off. Not inspired with confidence as Vodafone seem to pick dates and amounts out of the air. ...

Domk71 by 3: Seeker
  • 1769 Views
  • 6 replies
  • 0 thanks

Retention Deal

Rang today for a retention deal and the offers were garbage, I've been with Vodafone for 15 years and every year I've got a decent deal, this time they just didn't seem bothered.Off to EE.... 

Refund

I had £50 on my PAYG phone aqnd now the account is empty yet the phone has been rarely turned on or used. Where did it go and how do I get it back

Mobile broadband port forwarding

Is port forwarding turned off by default on a mobile broadband connection?  Only I cannot get my router to forward to any internal ipaddress.I'm aware that: (1) A fixed ip address is recommended for this purpose but I'm using DDNS so it should work.(...

BigYinUk by 2: Seeker
  • 2645 Views
  • 1 replies
  • 0 thanks
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