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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72239 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229476 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201290 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Does 18185 work with Home Phone?

Does anyone know if 18185 works with Vodaphone Home Phone? My home phone & broadband are currently with John Lewis (who use Plusnet infrastructure). I'm thinking of moving to Vodafone as the £20 a month fibre seems a good deal, but not if I can't use...

How to root the smart first 7 vfd 200?

Hi guys! I've been searching this for over 1 week and still have not found a proper way. I have tried all the oneclick apk and windows versions but they say they dont have a root available. I also tried to unlock the bootloader using adb fastboot met...

Galaxy s8 WiFi calling option missing.

Hi guys\vodafone,Hope you can help with this. Pretty much as the thread title. I used to have the option to switch it on\off, now it's gone. It's on my account but can't use it. Talking to the guys on the live chat or twitter is like banging my head ...

New contract

My 2 year contract runs out on the 31st December, can I chat to someone regarding upgrades and tariffs etc please

DRR1962 by 4: Newbie
  • 596 Views
  • 2 replies
  • 0 thanks

Spotify Premium - Server Error

Hi all, i have recently renewed my Vodafone contract which comes with the option for free Spotify, but I am having an absolute nightmare getting it to work.  I appreciate this isnt a new issue, but I have read quite a few posts now and have had no lu...

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Mumble by 2: Seeker
  • 1292 Views
  • 6 replies
  • 0 thanks

Consistently Overcharged bills and lied to by customer service

Hi Everyone, So  I have been a Vodafone customer since 2013 and have been a broadband customer since 2015. Recently, after a really long process, which consisted of continuously contacting Vodafone by phone and live chat from around July to October t...

Suresignal Problems - NOW RESOLVED:-)

We have a Sure Signal 1 box (the one with 4 lights on the front!) and have had various problems with it over the years of ownership. My Wife recently change phone to a Motorola G5 (Christmas day) and the phone wasn't being recognised by the Suresigna...

Take ownership someone!

Why doesn’t anyone at Vodafone take ownership of customers issues/problems? Does anyone know how i can speak to the customer resolutions team? Or speak to someone in authority who can help resolve my issues?I called to cancel my contract as I had a b...

Nas81 by 1: Seeker
  • 517 Views
  • 2 replies
  • 0 thanks

SureSignal Problem: Something worth a try

My Galaxy S7 used to work OK with my SureSignal v3, but then it stopped connecting.I knew the SS was OK as a second mobile registered on the SS had no difficulty.After the usual, frustrating 2 week run-around, multiple chats, broken promises and phon...

pintosal by 4: Newbie
  • 1670 Views
  • 0 replies
  • 5 thanks
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