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cannot connect to mobile internet after switch it off

2: Seeker

Hi,

 

I have been visit China for about 10 days and I switched my mobile internet off during this period to avoid the cost. The gentlement told me that my mobile internet will be switched on 12.00 pm 02/10/2011 but I still cannot connect to internet now. I called and a lady tole me that I may need to do manual rom(I suppose) and she will send me a message. I still have not receive the message and my phone cannot connect to internet. My phone is HTC desire. What can I do?

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6 REPLIES
17: Community Champion

Hi,

 

Worth trying a manual roam as this can sometimes update your status on the network. To do so on the HTC Desire follow the below instructions:

 

Press the MENU key
Touch Settings
Touch Wireless & networks
Scroll to and touch Mobile networks
Touch Network operators
Touch Search networks
Select a non Vodafone network

Repeat the process to reselect Vodafone

 

If you still have problems then worth checking your internet settings, here (listed on the right of the page)

Vodafone customer since 2004. Attempting to help where I can on the Community

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2: Seeker

Hi,

 

I have done the manual roam but I still cannot connect to Vodaphone internet. I used a O2 SIM card and my phone can connect to internet with O2.

 

Please advise.

 

Thank you.

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Moderator (Retired)

Hi glglmifen

 

It sounds like the GPRS is still stuck to the Chinese network. I would recommend a battery pull as doing a manual roam will update the GSM side of things.

 

If you dial *#105# this should give you 2 dates. If the 2nd one is up to date you should then be able to use the internet.

 

Please let me know how you get on.


Thanks

Martin

eForum Team

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Highlighted
2: Seeker

Hi Martin,

 

I got my battery out and tried manual roam and dial *#105#, the 2nd date is not up to date and still in china-unicom, what can i do?

 

Thank you.

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2: Seeker

Hi Martin,

 

I also took my SIM card out and tried the manuel Roam, still regestered in China.

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Moderator (Retired)

Hi glglmifen

 

There's no need to do a manual roam as that will just update the GSM side of things (the 1st date when dialling *#105#)

 

I would try the battery pull several times, if it is still not updating I would recommend getting a new SIM card.

 

Martin

 

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