You are here:


Ask a question:

This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.

Rank 1: Guest
Posts: 1
Registered: ‎04-02-2014

iPhone 5 not sending texts when abroad.

iPhone 5 on contract with VDF. When in UK I can receive and send text messages (inc iMessages) without problem. However when I go abroad I can receive texts OK but I cannot send texts. The Message Send Failure comes up and Not Delivered. iMessages works OK. The VDF shops seem to be helpless in providing a resolution. The thing is that you can only test if it works when you go abroad - only to find it does not work. My wife has O2 which works perfectly.
Any Expert at VDF who can help solve this?
Message 1 of 2 (14,286 Views)
Moderator (Retired)
Posts: 13,816
Registered: ‎28-11-2008

Re: iPhone 5 not sending texts when abroad.

Hi Martin975,


If you're both roaming on the same network, that would rule out local network issues.


Click here to get us your details so we can take a closer look.



I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.

If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 2 of 2 (14,244 Views)
Got a question?

Get help and technical support on Vodafone's devices, products and services from our online community

If your question relates directly to your account or mobile number please contact our customer services team.

My Vodafone

Stay in control of your spending and manage your account online.

Log in

Register for My Vodafone