Skip to content
main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Archive

iPhone not charging

1: Seeker

 

My phone will not charge, I've tried  a number of cables and computers and mains just get the message charging is not supported with this accessory!!!
It's been getting worse and worse the last few weeks, it started with just the iPod stopping but the last couple of weeks that has improved while charging has got less effective. Until last night when charging has failed consistently :-(

 

View more options
3 REPLIES
Highlighted
17: Community Champion

If you are having a problem with your i phone, the best place for help and advise is an Apple store.

 

Should Apple not be able to fix the problem with their software, they will replace your iphone.

View more options
1: Seeker

I didnt buy the iPhone from Apple but from vodafone. As I understand things it is the retailer you buy goods from who is responsible.

View more options
17: Community Champion

Apple are very keen to protect their brand.  Even though you have purchased the phone from Vodafone, Apple will replace a faulty device and you are more likely to get a new phone from Apple and a reconditioned phone from Vodafone.

 

Take the phone into Apple and get them to give you the correct help and advise.

View more options