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Rank 1: Guest
JessPayne
Posts: 13
Registered: ‎25-09-2011

BBM

I Pay £20 a month on Contract. My Dad rung up Vodafone and they said i have to pay £5 extra! Why dont i get Bbm if i pay £20 already? if i was on pay as you go and i topped up £20 it would let me have BBM? So why not on Contract? On Orange you get BBM if you pay £20 a month for the same deal as me?! I really want BBM So help me and answer my qusetion?!

                                                                                                 ThankYou! x

Message 1 of 5 (4,431 Views)
Rank 47: Master I
AnnS
Posts: 11,404
Registered: ‎25-03-2008

Re: BBM

[ Edited ]

You have been given the correct advise by Customer Services, the charge for Blackberry service is £5.00 per month.  Without BIS, you would be unable to access the internet, BBM, Facebook etc.

 

If you topped up £20 on PAYG, you would get internet access as a Freebee, but you would still need to top up a further £5.00 for BlS.

 

 

Ann
Message 2 of 5 (4,422 Views)
Rank 1: Guest
JessPayne
Posts: 13
Registered: ‎25-09-2011

Re: BBM

ThankYou but Yes i know but on the same deal on Orange you get Bbm Free! I Think its just Vodafone:@

Message 3 of 5 (4,372 Views)
Tech Team
DaveCD
Posts: 5,277
Registered: ‎26-07-2011

Re: BBM

Hi JessPayne

 

First and foremost a very warm welcome to the eForum, it is fantastic to see new users here! :smileyhappy:

 

The post AnnS has put is correct with the information given (thank you), however I do also understand your frustration and would love to take a closer look for you.

 

So your details are not splashed over a public forum I have sent an email to the address you registered on here with, please complete and reply to this and we can take a better look.

 

Hope to hear from you soon.

 

Many Thanks

 

DaveCD

eForum Team

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 4 of 5 (4,363 Views)
Rank 1: Guest
JessPayne
Posts: 13
Registered: ‎25-09-2011

Re: BBM

I Cant put my details in as i am not 18 and my dad sorts out my phone! He has rung about this before but they are still making us pay that £5 extra!:@ On orange the same contract as mine they Get BBM free! So i am really not happy! Vodafone takes the mick....WHY CANT YOU GIVE BBM FREE?!

Message 5 of 5 (4,178 Views)