23-02-2012 05:59 PM - edited 23-02-2012 06:03 PM
I tryed to get BBM on the 21/02/12. Vodafone sent me a text saying i am subscribed (Click Here to see the picture).
I have taken out the battery and sim card for 30mins but BBM still did not work.
On the 22/02/12 Vodafone sent another text (Click Here to see the picture).
It still dont work today (23/02/12).
My Facebook and Twitter works the only problem is the BBM.
How can i fix this?
23-02-2012 06:02 PM
I still cant connect to my BB apps or BBM or email. I am getting verryyy frustrated and I am thinking about Switching to O2 because of the lack of help I am reciving from the tech group and customer support
23-02-2012 07:09 PM
Its pretty much the same problem as everyone else.... It says i have been subscribed to the BIS yesterday but i still cant connect to the internet or make BBM work...
Im a pay as you go customer and i've told theres a issue happening at the moment but any help would be appreciated
23-02-2012 09:58 PM
I assume this is what is happening to my phone? Ive had the same problem. My bbm ran out the other day didnt have enough to top it back up when i did top up and resubcribe it said i was connected yet i cant access the service and i got the same picture as shown above. I've had little helpful information from vodafone thus far...
24-02-2012 12:13 AM
24-02-2012 09:19 AM
I got a BlackBerry Curve yesterday and a new Vodafone SIM on PAYG. I have signed up for the BlackBerry Internet Service and the £5 has been taken from my account but I am still unable to get on the internet.
The Service Status shows BlackBerry Internet Service - Not Connected and it has always been like this. I received the text message stating I was set up and may need to hard-reboot my phone. I have done a hard reboot and also gone into "Advanced Options > Host Routing Table" and registered - I received a message saying the registration was done.
Can you advise what I am doing wrong or what I need to do so that I can get it working?
Thanks in advance,
24-02-2012 11:47 AM
What is the status on repairing BB Services?
The original notification came out yesterday lunchtime that issues were being experienced by "some" users and we would be told more when you know more.
We are now almost 24 hours later and the BB Services are still not working. Am I to take it from the lack of updates that Vodafone and RIM have no more idea what is wrong than they did when the problem first arose?
Since I am paying for BlackBerry Services will I get a refund on the days it has not been available to me?
This is starting to feel awfully similar to the problem experienced before Christmas.
24-02-2012 11:53 AM - edited 24-02-2012 11:54 AM
At this time we are still investigating. If you like to can subscribe to the linked announcement and will be emailed once an update is given.
To subscribe, please click 'post options' on the right hand side of the header and select 'subscribe to RSS feed'.
24-02-2012 11:54 AM
24-02-2012 12:57 PM