26-09-2011 11:32 PM
Hi I want to deactivate my blackberry services on my blackberry torch 9800 because i want to sell my phone but I can't sell it unless I remove all the blackberry services of my handset I have rang up 40035 and opt out it but it is still on the handset can you please help me ?
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27-09-2011 11:07 AM
Best thing would be to ring up customer services, and ask them to delete the mobileemail account which is attached to your phone, and then perform a "Security Wipe" on the device. this will ensure that the e-mail addresses have been removed from the blackberry systems, and that the phone is completely "clean" for you to sell