06-04-2012 11:25 AM
06-04-2012 11:41 AM
To rule out any network issues, can you please try the steps in our Network Troubleshooting thread.
If you are still experiencing the issue having completed these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.
10-04-2012 11:05 AM
Do you have a signal?
Can you phone receive calls, texts, etc.?
Is your account up-to-date ... i.e. have you paid your bill?